Implementation Head (HCM)

Darwinbox; Hyderabad; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

A leading HR technology company is seeking a Talent Acquisition Lead to oversee global implementation operations. This role requires strategic leadership in defining implementation strategies, maintaining client relationships, and leading a distributed team. The ideal candidate will have over 12 years of experience in HR consulting and proven success in large enterprise transformations. The position promises a dynamic environment focused on innovation and collaboration, driving client success while fostering team excellence.

Qualifications

• 12+ years of experience in HR / HR Consulting / HRMS Delivery.
• Minimum 4 years in senior management roles.
• Ability to engage effectively with C-level stakeholders.

Responsibilities

• Define and execute global implementation strategy.
• Maintain strategic relationships with enterprise client C-level stakeholders.
• Lead and inspire a distributed team across multiple timezones.

Skills

HR Consulting

Customer Success

Transformation Initiatives

Tech Savviness

C-level Engagement

Education

Master’s in Business Administration

Job description

Talent Acquisition Lead | Darwinbox | B2B SaaS | AI | Ecommerce | Scaling Companies | MBA - TISS

About Darwinbox: Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 1000+ global enterprises to manage their 4 million+ employees across 130+ countries.

Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Nivea, Starbucks, DLF, JSW, Adani Group, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.

Our vision of building a world‑class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, TCV, KKR, and Partners Group.

About the role:

Implementations Head at Darwinbox is a Leadership role responsible for strategic direction and operational excellence of our global implementation operations. This position leads a large, distributed team of Engagement Managers, Solution Architects and Product Specialists across multiple geographies managing complex, enterprise-scale HRMS deployments.

Strategic leadership and vision

Define and Execute the global implementation strategy, ensuring alignment with Darwinbox's business objectives and rapid growth trajectory. Lead Strategic planning, capacity management and geographic expansion initiatives. Champion continuous evolution of Darwinbox's implementation philosophy (Inflexion), precision in measuring and enhancing Customer Outcomes.

Transformation value delivery

Enable and track Value Realization across projects under his span unlocking the desired outcomes from transformations within defined timelines, scope and budget parameters.

Client relationship excellence

Maintain Strategic relationship with C-level stakeholders at Enterprise client organisations. Act as the apex Darwinbox representation for resolution of complex technical and business challenges that arise during large scale deployments. Champion client advocacy within Darwinbox to ensure customer needs are reflected in product and services evolution.

Team leadership and development

Lead and inspire a large, distributed team of consultants, solution Architects and engagement managers across multiple timezones. Build and scale high-performing team through strategic hiring, comprehensive onboarding and continuous professional development. Foster a culture of excellence, accountability and collaboration across colleagues/teams.

Business impact and growth

Contribute to revenue growth through successful implementations that drive client retention and expansion opportunities. Support sales activities by providing implementation expertise during pre‑sales processes. Identify opportunities for service expansion and process improvements that can drive competitive differentiation.

Requirements

• Master’s in business administration or equivalent
• 12+ years of progressive experience in HR / HR Consulting / HRMS Delivery or Customer Success with minimum 4 years in senior management roles
• Proven track record of successfully delivering large/complex enterprise transformation initiatives.
• Tech Savviness and deep interests in adopting new technologies for process improvements and high value impact/outcomes.
• Strong understanding of global HR Practices and regulatory framework of more than one region / geographies.
• Outstanding executive presence with ability to engage effectively with C-level stakeholders and senior decision makers
• Ability to present complex technical / functional concepts to large, diverse audience in clear, compelling manner.

Seniority Level

Director

Employment Type

Full-time

Job Function

Human Resources and Consulting

Industries

Software Development, Business Consulting and Services, and IT Services and IT Consulting

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