Process Excellence Manager

Daimler India Commercial Vehicles; Chennai; On-site; INR 800,000 - 1,600,000; Full time

Job summary

Daimler India Commercial Vehicles Pvt. Ltd.

seeks a senior process governance lead to own end-to-end cross-regional sales process governance, drive standardization, compliance, and scalability across markets, and continuously improve workflows with clear controls and accountability. The role will drive digitalization of manual workflows, maintain structured SOPs, align contract governance and audit readiness, and collaborate with finance, legal, and compliance teams to ensure export

Responsibilities

• Own end-to-end cross-regional sales process governance ensuring efficiency, standardization, compliance, and scalability
• Define, document, and continuously improve processes for existing and new markets with clear controls and accountability.
• Drive digitalization of manual workflows and ensure audit readiness through structured documentation and compliance oversight
• Standardize processes across order handling, doc., approvals & contracts
• Define process frameworks for entry into new markets including regulatory, documentation, and compliance documentation
• Drive digitalization, reducing manual effort & improving transparency
• Maintain structured SOPs, policies, and control documentation
• Cross-regional OM1 & Support: Align process standards, ensure contract compliance, and embed new country requirements
• Legal & Compliance: Coordinate contract governance, regulatory interpretation, and audit alignment
• Finance & Controlling: Align documentation, invoicing, and compliance controls linked to export transactions
• Process Compliance Rate, % of Processes with Documented Controls
• Process Changes Incorporated and Automation Rate
• Audit Findings and Finding Closure Rate
• Lead internal and external audit readiness and close findings appropriately

Job description

• Own end-to-end cross-regional sales process governance ensuring efficiency, standardization, compliance, and scalability
• Define, document, and continuously improve processes for existing and new markets with clear controls and accountability.
• Drive digitalization of manual workflows and ensure audit readiness through structured documentation and compliance oversight
• Standardize processes across order handling, doc., approvals & contracts
• Define process frameworks for entry into new markets including regulatory, documentation, and compliance documentation
• Drive digitalization, reducing manual effort & improving transparency
• Maintain structured SOPs, policies, and control documentation
• Cross-regional OM1 & Support: Align process standards, ensure contract compliance, and embed new country requirements
• Legal & Compliance: Coordinate contract governance, regulatory interpretation, and audit alignment
• Finance & Controlling: Align documentation, invoicing, and compliance controls linked to export transactions
• Process Compliance Rate, % of Processes with Documented Controls
• Process Changes Incorporated and Automation Rate
• Audit Findings and Finding Closure Rate
• Lead internal and external audit readiness and close findings appropriately