Process Excellence & Audit Governance Lead (Technology)

IndusInd General Insurance (IGI); Navi Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

IndusInd General Insurance (IGI) is seeking an experienced professional to lead Process Excellence, Audit Governance, Risk Management, and Continuous Improvement within the Technology function. The role focuses on optimizing processes, ensuring compliance, and driving governance across technology operations.

The ideal candidate will have strong experience in process optimization, audit coordination, governance frameworks, SOP development, risk management, and cross-functional stakeholder

Qualifications

• Experience in process optimization, audit coordination, governance frameworks, SOP development, risk management, and cross-functional stakeholder engagement.

Responsibilities

• Process Improvement & Automation
• Audit & Compliance Management
• IT Governance & Controls
• Root Cause Analysis (RCA)
• KPI/SLA Management
• Change Management
• Stakeholder Management
• Technology Operations

Job description

Role & responsibilities

We are looking for an experienced professional to drive Process Excellence, Audit Governance, Risk Management, and Continuous Improvement across the Technology function.

Process Improvement & Automation
Audit & Compliance Management
IT Governance & Controls
Root Cause Analysis (RCA)
KPI/SLA Management
Change Management
Stakeholder Management
Technology Operations

The ideal candidate should have strong experience in process optimization, audit coordination, governance frameworks, SOP development, risk management, and cross-functional stakeholder engagement.