Role Purpose
Drive process improvement, standardization, productivity and operational excellence across the plant by
developing robust processes, managing improvement projects, strengthening documentation and implementing digital
solutions.
1. Process Excellence & Lean
- Understand and apply Lean principles by adapting Lean tools, systems and practices to the company’s High-Variety, Low-Volume (HVLV) manufacturing environment.
- Identify and eliminate process losses to improve productivity, flow, lead time, quality, cost and resource utilization.
- Drive Kaizen and continuous improvement initiatives across the plant.
2. SOP, Work Instructions & Process Documentation
- Develop and standardize SOPs, Work Instructions and process flows across the complete plant value chain —
Order Taking ® JO Release ® Production Scheduling ® RM Issuance ® Production ® Stock Audit ® QC ® Packing ® Dispatch.
- Define process ownership, checkpoints, documentation requirements and standard formats.
- Ensure SOPs and Work Instructions reflect the actual and improved process.
- Maintain document revision and change control.
- Prepare and maintain the SOP/WI review schedule.
3. Documentation Audit & Improvement
- Establish a mechanism to audit process documentation for completeness, accuracy, timeliness and traceability.
- Identify documentation gaps and coordinate corrective actions with process owners.
- Continuously improve, simplify and standardize documentation.
- Identify opportunities for digitalization of documentation and process records.
- Prepare and maintain the documentation audit schedule.
4. PEx Project Planning & Execution
- Maintain a Process Excellence project pipeline covering ongoing, planned and future projects.
- Prioritize projects based on business impact, urgency and feasibility.
- Define project scope, milestones, timelines, owners and expected benefits.
- Track ongoing projects and ensure timely execution and closure.
- Monitor project benefits and ensure sustainability of improvements.
5. Productivity & Process Improvement
- Conduct time studies, process studies, line balancing and capacity analysis.
- Identify bottlenecks and improve manpower and machine utilization.
- Drive improvements in cycle time, throughput, yield, WIP and lead time.
- Support productivity improvement and capacity expansion initiatives.
6. Data & Performance Management
- Analyze operational data to identify improvement opportunities.
- Develop and maintain PEx dashboards and performance metrics.
- Track productivity, OEE, yield, rejection, rework, WIP, lead time and cost.
- Convert data-driven insights into improvement projects.
7. Digitalization
- Identify opportunities to digitize manual processes, documentation and data capture.
- Develop digital workflows, dashboards and tracking systems to improve visibility, accuracy and process control.
- Reduce manual data entry and duplicate documentation.
- Work with IT and process owners to implement and sustain digital solutions.
8. Automation – Optional
- Identify opportunities for process automation, semi-automation and machine/process improvements.
- Support feasibility studies, trials and implementation of automation projects.
- Evaluate automation opportunities based on productivity, quality, cost and ROI.
9. New Process / Product Support
Support NPD and new process implementation through process mapping, capacity study, manpower planning, cycle-time definition and SOP creation.
- Ensure new processes are standardized before implementation.