Process Custodian Leader

IKEA; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

IKEA in Bengaluru seeks a Finance Process Expert with deep SAP I2P knowledge (S/4HANA, VIM/ECC) to design and implement end-to-end processes, ensuring data quality and compliance while driving automation.

You will protect the standard finance template, review development demands, and collaborate with global teams, guiding stakeholders through change with clear communication.

Qualifications

• University degree and 5 years of related experience.
• Minimum 5 years as an SAP Business Process Expert in I2P with global standards.
• Exposure to automation, standard tools, and emerging technologies (e.g., AI in finance).
• Experience working with a shared services centre delivering processes.
• Experience maintaining process standards, documentation, and audit readiness.
• Demonstrated ability to assess change impacts and monitor compliance.
• Experience driving efficiency, standardization, and data quality improvements.
• Strong stakeholder management across global, cross-functional teams.

Responsibilities

• Lead the design, development, and implementation of end-to-end processes with data quality and compliance.
• Finance process expert with SAP expertise (S/4HANA, VIM, ECC).
• Protect the standard template by reviewing development demands to prevent deviations.
• Collaborate across processes to ensure end-to-end compliance and automation; steer standard technology use and AI.
• Evaluate tax, legal, and statutory requests for high compliance and accuracy.
• Provide recommendations aligned with global standards; ensure execution accordingly.
• Maintain and update process documentation and work instructions.
• Manage changes with transformations, stakeholders, and rollout plans.
• Monitor adoption of standardized processes across Global Business Operations.

Skills

SAP I2P Expert

Automation exposure

Stakeholder management

Communication skills

Change management

Data quality focus

Education

Bachelor's degree

Tools

SAP S/4HANA

VIM

ECC

Job description

WHO YOU ARE

Key Expertise, Skills & Experience Required for Success:

• University degree and 5 years of related experience, or a minimum of 9 years of related experience.
• Minimum of 5 years as an SAP Business Process Expert in I2P. You bring a strong understanding of I2P processes, with ability to understand performance metrics that need to be moved to drive low cost and high compliance; along with the ability to safeguard global standards while enabling business-driven improvements.
• Exposure to automation, standard tools, and emerging technologies (e.g., AI in finance).
• Experience of working with a shared service centre delivering the processes.
• Experience maintaining process standards, documentation, and audit readiness
• Demonstrated ability to assess change impacts, protect global templates and monitor compliance
• Experience driving efficiency, standardization, and data quality improvements
• Strong stakeholder management skills across global, cross-functional teams
• Ability to manage change, support adoption, and influence decision-making forums
• Ability to assess complex requirements and translate them into practical solutions
• Strong communication skills with the ability to clearly articulate process impacts
• Strong ownership and accountability for process integrity.

YOUR RESPONSIBILITIES

Lead the design, development, and implementation of relevant end-to-end processes, embedding data quality and compliance, while leveraging subject matter expertise to drive standardised, automated ways of working and continuous improvement, and protecting the standard finance template to ensure changes enhance business value, maximise automation, and maintain low cost, in collaboration with key stakeholders.

Finance process expert with strong end-to-end knowledge of Invoice to Pay, combined with deep SAP (S/4HANA, VIM and/or ECC) expertise.

Your main responsibilities will include:

• Deep expert of I2P processes; accountable to protect the standard template by reviewing & approving all development demands to prevent deviations from standards and compromise of business value. Working with S2P sub processes to protect I2P (vendor data, sourcing, requisitioning, GR, payments, accounting etc).
• Lead collaboration across processes with fellow custodians in Digital and other process areas to ensure end-to-end processes deliver compliance, high data quality, strong automation, and process effectiveness, steer development towards the use of standard technology and AI.
• Evaluate all Tax, legal & statutory requests coming from countries and establish suitable design options to ensure high compliance & accuracy; clearly articulate the impact on process efficiency, automation, business change, and cost.
• Provide decision-makers with recommendations on preferred solutions aligned with global standards. Ensure execution in line with global standards, policies, and procedures.
• Maintain and update process documentation and work instructions.
• Manage changes related to business process updates by identifying required transformations, impacted stakeholders, and aligning with process owners on communication and rollout plans.
• Monitor and drive business adoption of standardized processes, fostering a performance-driven culture across Global Business Operations (GBO) and local entities.

This role will be reporting to: Process Development Manager I2P.