Process coordinate ( Rohtak)

Naukripay group; Rohtak; Hybrid; INR 420,000 - 640,000; Full time

Job summary

The Naukripay group is seeking a diligent Process Coordinator to oversee and streamline operational processes, ensuring efficiency, quality, and compliance across workflows. You will document procedures, monitor KPIs, and collaborate with cross-functional teams to maintain consistent execution of business processes.

In this role you will develop and update SOPs, train staff on new processes, identify bottlenecks, and support system improvements.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Experience in operations, process coordination, or similar role is required or preferred.

Responsibilities

• Coordinate and monitor daily operational processes.
• Develop, maintain, and update process documentation, policies, and standard operating procedures (SOPs).
• Identify process inefficiencies and recommend improvements.
• Track key performance indicators (KPIs) and prepare performance reports.
• Collaborate with various departments to ensure process compliance and consistency.
• Assist in implementing new systems, tools, and process improvements.
• Conduct process audits and ensure adherence to company standards and regulations.
• Support project management activities related to operational improvements.
• Train employees on new or updated processes and procedures.
• Resolve process-related issues and elevate concerns when necessary.

Skills

Process improvement

Project coordination

Data analysis and reporting

Problem-solving

Time management

Attention to detail

Team collaboration

Documentation and record management

Communication and presentation

Education

Bachelor's degree in Business Administration, Operations Management, or a related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

ERP systems

Job description

Mail: [e-mail]

Process Coordinator Job Description

Job Title: Process Coordinator

Job Summary: The Process Coordinator oversees and coordinates operational processes to improve efficiency, quality, and compliance. This role involves monitoring workflows, identifying areas for improvement, documenting procedures, and collaborating with cross-functional teams to ensure consistent execution of business processes.

Key Responsibilities

• Coordinate and monitor daily operational processes.
• Develop, maintain, and update process documentation, policies, and standard operating procedures (SOPs).
• Identify process inefficiencies and recommend improvements.
• Track key performance indicators (KPIs) and prepare performance reports.
• Collaborate with various departments to ensure process compliance and consistency.
• Assist in implementing new systems, tools, and process improvements.
• Conduct process audits and ensure adherence to company standards and regulations.
• Support project management activities related to operational improvements.
• Train employees on new or updated processes and procedures.
• Resolve process-related issues and elevate concerns when necessary.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 2–5 years of experience in operations, process coordination, or a similar role.
• Strong organizational and analytical skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with ERP or workflow management systems is an advantage.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or Kaizen is preferred.

Key Skills

• Process improvement
• Project coordination
• Data analysis and reporting
• Problem-solving
• Time management
• Attention to detail
• Team collaboration
• Documentation and record management
• Communication and presentation skills

Working Conditions

• Typically office-based or hybrid work environment.
• Standard business hours, with occasional overtime during project implementation or process changes.

Career Progression

A Process Coordinator can advance to roles such as:

• Process Analyst
• Operations Supervisor
• Business Analyst
• Continuous Improvement Specialist
• Operations Manager
• Process Improvement Manager