Quality Assurance & Compliance Consultant

Siemens Digital Industries Software; Pune District; Hybrid; INR 2,500,000 - 4,200,000; Full time

Job summary

Siemens Digital Industries Software in Pune seeks a Process Assurance Consultant to define, maintain, and improve our quality management framework, aligning with ISO 9001, ISO 27001, SOC2, TISAX, and business needs. You will lead audits, trainings, and cross-functional collaboration to sustain certifications and drive continuous improvement.

You will collaborate with the Quality and Compliance teams, engage with stakeholders, and influence policy across services and development functions to

Qualifications

• Graduate degree in Engineering, IT, or Science is required.
• Certified Lead Auditor on ISO 9001:2015 or 2026 is required.
• Certified Lead Auditor on ISO 27001:2022 is preferred.
• Approximately 12 years of experience in quality, auditing, and process domains.
• Hands-on experience implementing ISO 9001 in IT, service, and support environments.

Responsibilities

• Define, maintain, and improve the quality management system that meets business expectations and regulatory compliance requirements.
• Develop and administer quality systems, tools, and materials, implementing ISO 9001, ISO 27001, SOC2, TISAX, and continuous improvement processes.
• Contribute to setting direction and policies related to quality disciplines across the organization.
• Identify and implement ISO 9001 requirements relevant for services, support, and development functions.
• Enable practitioners through creating and conducting trainings and assessments on key processes and quality methodologies.
• Conduct internal audits, reviews, and support external audits to obtain and sustain certifications.
• Facilitate customer feedback analysis for both internal and external customers to drive process improvements.
• Collaborate with stakeholders to identify, implement, and adopt process improvements that enhance service quality.
• Advise management on addressing key quality and compliance issues and provide strategic recommendations.
• Partner closely with Engagement Management office, Project Management Office, and technical teams to ensure high quality of offerings and deliverables.
• Adopt and apply organization tools and systems relevant to quality management and compliance.
• Facilitate process tools and techniques such as 8D analysis and root cause analysis to resolve operational challenges.
• Provide expert-level support and guidance across multiple disciplines and methodologies.
• Lead improvement projects and formulate solutions for complex process improvements.
• Review state-of-the-art technologies and methodologies to ensure processes incorporate best practices.
• Adopt and apply emerging technologies such as AI in day-to-day quality management activities.

Skills

Quality management

Auditing

ISO 9001

ISO 27001

Quality improvement

Education

Graduate degree in Engineering, IT, or Science

Certified Lead Auditor on ISO 9001:2015 or 2026

Certified Lead Auditor on ISO 27001:2022

Tools

Office collaboration tools

Job description

Company Overview

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

Company Overview

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

Position Overview

We are seeking a Process Assurance Consultant to join our Global Customer Services team in Pune. In this middle management role reporting to the Head of QA&C CoE, you will be responsible for defining, maintaining, and improving our quality management system to meet business expectations. You will develop and administer quality systems, tools, and materials while implementing corporate quality initiatives including ISO 9001, ISO 27001, SOC2, TISAX, and continuous improvement processes. This role is pivotal in enabling our organization to deliver world‑class services and support to our global customers through robust quality frameworks and process excellence.

Key Responsibilities

• Define, maintain, and improve the quality management system that meets business expectations and regulatory compliance requirements


• Develop and administer quality systems, tools, and materials, implementing ISO 9001, ISO 27001, SOC2, TISAX, and continuous improvement processes


• Contribute to setting direction and policies related to quality disciplines across the organization


• Identify and implement ISO 9001 requirements relevant for services, support, and development functions


• Enable practitioners through creating and conducting trainings and assessments on key processes and quality methodologies


• Conduct internal audits, reviews, and support external audits to obtain and sustain certifications


• Facilitate customer feedback analysis for both internal and external customers to drive process improvements


• Collaborate with stakeholders to identify, implement, and adopt process improvements that enhance service quality


• Advise management on addressing key quality and compliance issues and provide strategic recommendations


• Partner closely with Engagement Management office, Project Management Office, and technical teams to ensure high quality of offerings and deliverables


• Adopt and apply organization tools and systems relevant to quality management and compliance


• Facilitate process tools and techniques such as 8D analysis and root cause analysis to resolve operational challenges


• Provide expert‑level support and guidance across multiple disciplines and methodologies


• Lead improvement projects and formulate solutions for complex process improvements


• Review state‑of‑the‑art technologies and methodologies to ensure processes incorporate best practices


• Adopt and apply emerging technologies such as AI in day‑to‑day quality management activities

Qualifications

• Graduate degree in Engineering, IT, or Science (Other graduates with exceptional track record and relevant experience may be considered)


• Certified Lead Auditor on ISO 9001:2015 or 2026


• Certified Lead Auditor on ISO 27001:2022


• Approximately 12 years of experience in quality, auditing, and process domains


• Hands‑on experience implementing ISO 9001 in IT, service, and support environments


• Demonstrated ability to deliver results in a time‑bound manner


• Proactive, self‑driven, and capable of working independently with minimal supervision


• Ability to thrive in a globally distributed, multi‑dimensional matrix organization through influencing, collaboration, and coordination


• Strong English communication skills (verbal and written), persuasion, and reporting abilities


• Proficiency with office collaboration tools

Preferred Skills

• Knowledge of requirements from ISO 27017, ISO 27018, ISO 27701, ISO 42001, ISO 22301, NIST, TISAX, ITAR, GDPR, OWASP, FedRAMP, ITIL, or equivalent standards


• Understanding of ITSM (ISO 20000) models and frameworks


• End‑to‑end experience with ISO certification processes, including interaction with certification agencies


• Experience in services, support, and development functions


• SEPG or CMMI assessment member experience


• Proficiency in a foreign language other than English


• Project management or software delivery experience

Why Us

We are Siemens: At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!

Diversity and Inclusion

We value equal opportunities and welcome applications from people of all backgrounds. We believe people who have had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Siemens Software. Transform the Everyday