Process Associate

Cogneesol; Sahibzada Ajit Singh Nagar; On-site; INR 250,000 - 380,000; Full time

Job summary

Cogneesol in Mohali, India, is seeking a Process Associate to support insurance claim processing and underwriting-related activities. The role focuses on research, clerical tasks, data gathering, and timely processing for various insurance segments.

The candidate should have a Bachelor's degree and 1–2 years of insurance BPO/BPM experience, with strong communication, data handling, and attention to detail. Training and shift flexibility are available.

Qualifications

• Bachelor's degree in any stream is required.
• Excellent communication skills are mandatory.
• Willingness to work day/night shifts is expected.
• Experience with spreadsheets and data handling is preferred.

Responsibilities

• Provide research and clerical support to determine whether claimants qualify for insurance claims.
• Gather statistical information and supply data onto rating mechanisms.
• Support onshore team and assist with underwriting processes for commercial and residential properties.
• Complete administrative duties for new and renewal accounts, risk assessments, and loss ratings.
• Log and set up new claims with the onshore team.
• Ensure accuracy of information for all business segments and assist with pre-litigation claims activities.

Skills

Spreadsheets

Time management

Problem solving

Excellent communication

Education

Bachelor's Degree

Job description

• Provide research and clerical support to determine whether claimant qualify for insurance claims.
• Gather statistical information and supply data onto rating mechanism provided by the client.
• Provide support and assistance to onshore team.
• Work with the insurance underwriting department by working on commercial and residential properties quotes using rating mechanism.
• Staff will assist with the completion of rates and premiums.
• Perform administrative duties regarding new and renewal accounts, risk assessments, loss runs, and loss ratings.
• Help Onshore team logging and setting up new claims
• Gather, review, and ensure the accuracy of information to determine proper processing for all segments of business.
• Perform various pre- Litigation claims activities for Insurance domain.
• Basic knowledge of company insurance products; support underwriting and distribution activities.
• 1-2 years of insurance BPO/BPM experience preferred.

Position: Process Associate

Location: Mohali

Roles & Responsibilities

• Provide research and clerical support to determine whether claimant qualify for insurance claims.
• Gather statistical information and supply data onto rating mechanism provided by the client.
• Provide support and assistance to onshore team.
• Work with the insurance underwriting department by working on commercial and residential properties quotes using rating mechanism.
• Staff will assist with the completion of rates and premiums.
• Perform administrative duties regarding new and renewal accounts, risk assessments, loss runs, and loss ratings.
• Help Onshore team logging and setting up new claims
• Good attention to detail
• Gather, review, and ensure the accuracy of information to determine proper processing for all segments of business.
• Perform various pre- Litigation claims activities for Insurance domain.
• Basic knowledge of company insurance products; support underwriting and distribution activities.
• 1-2 years of insurance BPO/BPM experience preferred.

Skills Required

• Experience working with spreadsheets.
• Exhibit strong time management and problem-solving skills.
• Excellent communication skills (Mandatory).
• Comfortable for both Day/Night shifts.

Qualifications

Bachelor's Degree in any stream

Skills

• Ethics
• Dependability
• Partner in Growth
• Presentation Skills
• Excellence