Process Associate

Guidehouse Inc.; Chennai District; On-site; INR 469,000 - 536,000; Full time

Job summary

Guidehouse India is seeking a Process Associate in Chennai to perform end-to-end AML investigations for Retail Banking and Crypto workflows. You will gather information from internal systems and open sources, form risk-based conclusions, and prepare concise case narrations with clear rationale.

You will ensure accuracy and compliance with AML policies, meet productivity and quality SLAs, and collaborate with team members to resolve questions while embracing new processes and tools.

Qualifications

• Bachelor's degree in any stream from a recognized university.
• Strong ownership and delivery in current role with proven quality and productivity.
• Experience in AML processes and end-to-end case investigations.
• Analytical and investigative skills with sound judgment on risk indicators.
• Clear case documentation and narration; effective internal communication.
• Ability to prioritize, manage volumes, and meet deadlines consistently.

Responsibilities

• Perform end-to-end AML investigations for customers across Retail Banking and Crypto workflows.
• Gather information from internal systems, third-party tools, and open-source research.
• Prepare clear, concise case narrations outlining risk indicators and rationale.
• Ensure accuracy, completeness, and regulatory compliance with AML policies.
• Meet productivity, quality, and SLA targets with high attention to detail.
• Escalate discrepancies or potential risks; collaborate with team and SMEs.
• Support team goals and adapt to new processes and tools.

Skills

AML investigations

End-to-end processing

Case narration

Regulatory compliance

Analytical skills

Communication

Attention to detail

Education

Bachelor's degree

Tools

MS Excel

Job description

## Process AssociateApply: IN - Chennai: Full time: Posted Today: 44999**Job Family:**GIC Process (India)**Travel Required:**None**Clearance Required:**None**What You Will Do:*** Perform end-to-end AML investigations reviews for customers across Retail Banking and/or Crypto workflows* Utilize internal systems, third-party tools, and open-source research to gather relevant information and form risk-based conclusions* Prepare clear, concise, and well-supported case narrations outlining risk indicators, review findings, and rationale for decisions* Ensure accuracy, completeness, and compliance with AML policies, client guidelines, and regulatory requirements* Meet defined productivity, quality, and SLA targets while maintaining high attention to detail* Proactively identify discrepancies or potential risks and escalate as required.* Collaborate effectively with team members, SMEs, and support functions to resolve queries and align on process expectations* Support team goals and deliverables, contributing to a high-performance and quality-driven work environment* Demonstrate flexibility to adapt to new processes, tools, and workflow changes as per project requirements**What You Will Need:*** Must have a bachelor's degree in any streams from a recognized university* Consistently high-performing Associates who have demonstrated strong ownership and delivery in their current role* Proven track record of meeting or exceeding quality and productivity benchmarks over a sustained period* Strong hands-on experience in AML processes, with the ability to independently manage end-to-end case investigations* Demonstrated analytical and investigative skills, with sound judgment in identifying suspicious activities and risk indicators* Ability to deliver accurate and high-quality case outputs with minimal supervision, showing strong accountability* Good written and verbal communication skills, including clear case documentation and narration and effective internal team communication* Strong process adherence mindset, with attention to detail and commitment to compliance standards* Ability to prioritize tasks, manage volumes efficiently, and meet deadlines consistently* Positive attitude towards continuous learning, feedback, and performance improvement* Willingness to take ownership of work and contribute actively to team success**What Would Be Nice To Have:*** Exposure to Crypto/ AML / Experience* Basic experience in supporting peers (informal mentoring, buddy support, or knowledge sharing)* Understanding of global AML regulations and frameworks (FATF guidelines, sanctions regimes, etc.)* Proficiency in MS Excel and reporting tools for tracking performance and managing workload **About Guidehouse India**At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.**What We Offer**At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.