Process Associate

Guidehouse; Chennai; On-site; INR 550,000 - 750,000; Full time

Job summary

Navigant in Chennai seeks a Process Associate to perform end-to-end AML investigations for Retail Banking and Crypto workflows. You will use internal systems, third-party tools, and open-source research to gather information, form risk-based conclusions, and create clear case narrations with rationale for decisions.

The role requires strong analytical and investigative skills, solid written and verbal communication, and the ability to work with minimal supervision while meeting tight deadlines.

Qualifications

• Bachelor's degree from a recognized university.
• Strong ownership and delivery in current role.
• Experience in AML processes with end-to-end case investigations.
• Ability to deliver accurate case outputs with minimal supervision.

Responsibilities

• Perform end-to-end AML investigations for customers across Retail Banking and Crypto workflows.
• Utilize internal systems, third-party tools, and open-source research to gather relevant information and form risk-based conclusions.
• Prepare clear, concise case narrations outlining risk indicators, review findings, and rationale for decisions.
• Ensure accuracy, completeness and compliance with AML policies, client guidelines and regulatory requirements.
• Meet productivity, quality, and SLA targets while maintaining high attention to detail.
• Proactively identify discrepancies or potential risks and escalate as required.
• Collaborate with team members and SMEs to resolve queries and align on process expectations.
• Support team goals and deliverables, contributing to a high-performance environment.

Skills

AML investigations

Analytical thinking

Investigative skills

Written narration

Verbal communication

Attention to detail

Team collaboration

Ownership & accountability

Education

Bachelor's degree

Tools

MS Excel

Job description

## Process AssociateApply: IN - Chennai: IN - Hyderabad: Full time: Posted Today: 44609**Job Family:**GIC Process (India)**Travel Required:**None**Clearance Required:**None**What You Will Do:*** Perform end-to-end AML investigations reviews for customers across Retail Banking and/or Crypto workflows* Utilize internal systems, third-party tools, and open-source research to gather relevant information and form risk-based conclusions* Prepare clear, concise, and well-supported case narrations outlining risk indicators, review findings, and rationale for decisions* Ensure accuracy, completeness, and compliance with AML policies, client guidelines, and regulatory requirements* Meet defined productivity, quality, and SLA targets while maintaining high attention to detail* Proactively identify discrepancies or potential risks and escalate as required.* Collaborate effectively with team members, SMEs, and support functions to resolve queries and align on process expectations* Support team goals and deliverables, contributing to a high-performance and quality-driven work environment* Demonstrate flexibility to adapt to new processes, tools, and workflow changes as per project requirements**What You Will Need:*** Must have a bachelor's degree in any streams from a recognized university* Consistently high-performing Associates who have demonstrated strong ownership and delivery in their current role* Proven track record of meeting or exceeding quality and productivity benchmarks over a sustained period* Strong hands-on experience in AML processes, with the ability to independently manage end-to-end case investigations* Demonstrated analytical and investigative skills, with sound judgment in identifying suspicious activities and risk indicators* Ability to deliver accurate and high-quality case outputs with minimal supervision, showing strong accountability* Good written and verbal communication skills, including clear case documentation and narration and effective internal team communication* Strong process adherence mindset, with attention to detail and commitment to compliance standards* Ability to prioritize tasks, manage volumes efficiently, and meet deadlines consistently* Positive attitude towards continuous learning, feedback, and performance improvement* Willingness to take ownership of work and contribute actively to team success**What Would Be Nice To Have:*** Exposure to Crypto/ AML / Experience* Basic experience in supporting peers (informal mentoring, buddy support, or knowledge sharing)* Understanding of global AML regulations and frameworks (FATF guidelines, sanctions regimes, etc.)* Proficiency in MS Excel and reporting tools for tracking performance and managing workload