Process Associate

HCL Technologies Limited; Chennai District; On-site; INR 240,000 - 300,000; Full time

Job summary

HCLTech in Chennai invites fresh graduates to attend Mega Walk in Interview for the Process Associate position in International Banking. The event is on 25th and 26th September 2026 with walk-in mode and US shifts.

Candidates will handle email and chat support in Order-to-Cash, ensure data accuracy, and assist in process improvements. Eligibility includes Arts & Science background and a Bachelor’s degree in any discipline; BTech/IT/MCA/BE are not eligible.

Qualifications

• Fresh graduates are welcome.
• Bachelor’s degree in any discipline is preferred.
• Arts & Science background is suitable; BTECH, IT, MCA, BE are not eligible.

Responsibilities

• Respond to customer queries via email or chat with high satisfaction.
• Enter, update, and manage data across systems accurately.
• Troubleshoot issues and escalate complex cases to senior teams as needed.

Skills

Fresher

Education

Bachelor’s degree in any discipline

Arts & Science

Job description

Mega Walk in Interview _ Fresher _Voice _ 25th and 26th September 2026 (International Banking)

Designation: Process Associate

Shift: Us Shifts

Mode of interview: Walkin

Contact HR: Monica Celeen G

Introduction to the Organization.

HCLTech is a global leader in technology services and solutions, renowned for driving digital transformation across industries. With a presence in over 50 countries and a commitment to innovation, HCLTech empowers clients to achieve their business goals through cutting-edge IT services, engineering, and business process solutions. The company values agility, integrity, and excellence, and has consistently been recognized for its industry leadership and dedication to sustainable growth and employee development.

Overview of the Role

The Process Associate will play a crucial role in ensuring seamless customer operations within the Order-to-Cash domain. This position focuses on delivering exceptional customer service through email and chat channels, maintaining data accuracy, and driving process improvements. The role directly contributes to operational efficiency and enhances client satisfaction, supporting the company's objective to deliver world-class solutions and services.

Detailed Responsibilities

• Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
• Accurately enter, update, and manage data across multiple systems and databases.
• Troubleshoot customer problems, provide actionable solutions, and elevate complex issues to senior support teams as required.

Skill Requirements

Must-Have:

• Arts & Science, Fresher.

Educational Qualifications:

• Bachelor’s degree in any discipline is preferred. - Arts & Science
• No BTECH, IT, MCA, BE are not eligible to apply