Mega Walk-in Drive || 7th- 10th September 2026 || International Voice Process || Noida

HCLTech; Dadri; On-site; INR 400,000 - 560,000; Full time

Job summary

HCLTech is hiring for an International Voice Process Associate/Analyst to handle inbound calling. The role requires 1–3 years of experience in international voice processes and involves responding to client queries with voice and written communication.

Work location is Noida/Noida-adjacent, with a focus on data accuracy and customer-first service. Associates will multitask across multiple client queries, coordinate with internal teams, and maintain records in internal systems to ensure

Qualifications

• Strong problem-solving mindset.
• Ability to multitask and deliver results both individually and as part of a team.

Responsibilities

• Respond to client queries via voice and written communication, ensuring accurate and timely resolutions.
• Handle inquiries related to products, services, data, and client accounts.
• Manage multiple client queries efficiently using workflow tools.
• Maintain accurate records of customer interactions in internal systems.
• Collaborate with internal teams to resolve client issues effectively and ensure customer satisfaction.

Skills

Problem solving

Multitasking

Team collaboration

Job description

HCLTech is Hiring for International Voice Process

Dates: 7th- 10th September 2026

Timing: 11:00 AM - 2:00PM

Work Location: Nohida

Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

We are hiring Associates/ Analyst for our Inbound Calling Process (No Sales, No Upselling, No Cross-Selling).

Designation: Associate/AnalystProcess:Inbound Calling

Experience: 1-3 years in International Voice Process Education

Mandatory Qualifications

• Strong problem-solving mindset
• Ability to multitask and deliver results both individually & as part of a team

Respond to client queries via voice & written communication, ensuring accurate and timely resolutions.

Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach