Mega Walk-In drive for International Voice Process - 25 & 26 September

HCL Technologies Limited; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

HCLTech is hosting an International Contact Center walk-in drive for both Fresher and Experienced candidates on 25th and 26th Sept 2026 at Navallur ETA 3, Sandhya Infocity next to Vivira Mall, Chennai.

The role is inbound voice process in Retail Banking Mortgages & Consumer Lending. Designation: Associate/Analyst; Experience: 0-3 years or 3-6 years; Education: 12th Pass / Any Graduate / Postgraduate. Please carry government ID proof and update CV with HR contact Judith.

Qualifications

• Education Eligibility: 12th Pass / Any Graduate / Postgraduate.
• Freshers with BTech/BE will not be eligible.
• Experience: 0-3 years / 3-6 years in International Voice Process.

Responsibilities

• Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
• Handle inquiries related to products, services, data, and client accounts
• Manage multiple client queries efficiently using workflow tools
• Maintain accurate records of customer interactions in internal systems
• Collaborate with internal teams to resolve client issues effectively
• Ensure client satisfaction with service excellence and a customer-first approach

Skills

Inbound calls

Voice process

Customer service

Communication

Education

12th Pass

Any Graduate

Postgraduate

Tools

Workflow tools

Job description

HCLTech is hiring for International contact Center on 25th and 26th Sept 2026 Friday and Saturday (Inbound calls) for Fresher and Experienced candidates.

Walk-in Drive Details:

Date: 25th and 26th Sept ,2026 - Friday and Saturday

Location: HCLTech Navallur ETA 3 ,Sandhya Infocity next to VIVIRA MALL.

HR Contact Name: Judith

Please carry anyone Government ID proof and update CV.

Job Description International contact Center (Voice Process - Inbound calls)

Business Unit: Retail Banking Mortgages & Consumer Lending

• Designation: Associate/ Analyst
• Experience: 0-3 years / 3- 6 years in International Voice Process
• Education Eligibility: 12th Pass / Any Graduate / Postgraduate (Freshers with BTech/BE will not be eligible)
• Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
• Handle inquiries related to products, services, data, and client accounts
• Manage multiple client queries efficiently using workflow tools
• Maintain accurate records of customer interactions in internal systems
• Collaborate with internal teams to resolve client issues effectively
• Ensure client satisfaction with service excellence and a customer-first approach