Printer SME

GSB Solutions; India; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading IT firm in India seeks a Printer SME to drive efficiency and innovation across enterprise print environments. The role involves optimizing print infrastructure and enabling cloud-based printing solutions to support cost-effective Managed Print Services. Candidates should offer expert-level support for printer hardware and lead automation initiatives. This position is full-time within the IT Services and IT Consulting industry.

Responsibilities

• Provide expert-level support for printer hardware and print management platforms.
• Lead automation initiatives for driver deployment and print queue management.
• Analyze print usage to reduce device count and consolidate infrastructure.
• Implement cost-saving measures through usage analytics and policy enforcement.
• Drive adoption of cloud printing solutions.
• Support secure, location-agnostic print capabilities for hybrid work.
• Coordinate with OEMs for device provisioning and maintenance.

Skills

Expert-level support for printer hardware (HP, Canon)

Lead automation initiatives

Analyze print usage

Cloud printing solutions

Vendor management

Job description

Printer SME is responsible for driving efficiency, automation, and innovation in enterprise print environments. This role focuses on optimizing print infrastructure, reducing physical printer footprint, enabling cloud-based printing, and supporting cost‑effective Managed Print Services (MPS) operations.

Key Responsibilities

• Technical Ownership: Provide expert‑level support for printer hardware (HP, Canon) and print management platforms (e.g., LRS, uniFLOW).
• Lead automation initiatives for driver deployment, firmware updates, and print queue management.
• Optimization & Strategy: Analyze print usage to reduce device count and consolidate infrastructure.
• Implement cost‑saving measures through usage analytics, secure printing, and policy enforcement.
• Cloud & Modernization: Drive adoption of cloud printing solutions (e.g., Microsoft Universal Print).
• Support hybrid work models with secure, location‑agnostic print capabilities.
• Vendor & Lifecycle Management: Coordinate with OEMs and service providers for device provisioning, maintenance, and SLA adherence.
• Manage toner supply workflows and ensure alignment with sustainability goals.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting