Print Infrastructure Engineer

Capgemini; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Capgemini Bengaluru is seeking an experienced Print Infrastructure Manager to oversee and optimize enterprise printing across locations. You will manage fleet provisioning, deployment, maintenance, and performance, ensuring service excellence and high availability.

The role requires strong expertise in Windows OS, print servers, and queue administration, plus experience with Triumph-Adler and AQrate platforms. You will drive hardware lifecycle activities and collaborate with global teams.

Qualifications

• 6–10 years of experience in Print Infrastructure Management, EUC, or Device Management environments.
• Experience with Triumph-Adler printers and AQrate print management solutions is highly preferred.
• Strong understanding of enterprise print device management, monitoring, and support using Triumph-Adler and AQrate platforms.

Responsibilities

• Manage and support enterprise print infrastructure across multiple business locations, ensuring high availability, performance, and service excellence.
• Install, configure, maintain, and troubleshoot network printers, print servers, print queues, and Windows-based printing services.
• Oversee printer fleet operations, including device provisioning, deployment, maintenance, and optimization.
• Manage hardware lifecycle activities such as asset onboarding, refresh, upgrades, replacements, and decommissioning.
• Perform hardware testing, validation, and compatibility assessments for printers, drivers, firmware, and related devices.
• Serve as the primary point of contact for print infrastructure-related communications with internal and external stakeholders.

Skills

Experience 6-10 years

Windows OS

Print Servers

Printer management

Print queue administration

Hardware lifecycle management

Enterprise print management

Distributed environments

Tools

Triumph-Adler

AQrate

Job description

• Manage and support enterprise print infrastructure across multiple business locations, ensuring high availability, performance, and service excellence.
• Install, configure, maintain, and troubleshoot network printers, print servers, print queues, and Windows-based printing services.
• Oversee printer fleet operations, including device provisioning, deployment, maintenance, and optimization.
• Manage hardware lifecycle activities such as asset onboarding, refresh, upgrades, replacements, and decommissioning.
• Perform hardware testing, validation, and compatibility assessments for printers, drivers, firmware, and related devices.
• Serve as the primary point of contact for print infrastructure-related communications with internal and external stakeholders.

Your Role

• 6 to 10 years of experience in Print Infrastructure Management, End User Computing (EUC), or Device Management environments.
• Experience with Triumph-Adler printers and AQrate print management solutions is highly preferred.
• Strong understanding of enterprise print device management, monitoring, and support using Triumph-Adler and AQrate platforms.
• Strong expertise in Windows Operating Systems, Print Servers, Printer Management, and Print Queue Administration.
• Experience in managing enterprise printer fleets and print infrastructure across distributed environments.
• Solid understanding of Hardware Lifecycle Management, including asset deployment, refresh, maintenance, and decommissioning.

What You Will Love Working At Capgemini

• Work on large-scale enterprise print and workplace technology environments supporting global clients.
• Gain exposure to modern device lifecycle management, print infrastructure transformation, and operational excellence initiatives.
• Enhance your expertise in Windows infrastructure, print services, hardware management, and IT service delivery.
• Participate in high-impact projects focused on improving user experience, operational efficiency, and service performance.
• Enjoy clear career growth opportunities across End User Computing, Infrastructure Services, and Digital Workplace domains.
• Collaborate with diverse global teams in an inclusive, innovative, and people-centric work environment.