Presales - Telecalling

Pranava Group; Hyderabad; On-site; INR 279,000 - 390,600; Full time

Job summary

Pranava Group is seeking a dynamic Tele Calling Presales Executive for their real estate team in Hyderabad, India. The role involves making outbound calls to potential clients, explaining project details, and generating interest for site visits. Applicants should possess excellent communication skills, a minimum qualification of 10+2, and ideally a Bachelor's degree, alongside 1-3 years of experience in tele calling or customer service. Knowledge of the real estate market is a plus.

Qualifications

• Excellent verbal communication and persuasive skills in English and regional languages.
• Strong ability to build rapport and engage with customers over the phone.
• Knowledge of real estate projects, localities, and market trends is an added advantage.
• Self-motivated, organized, and target oriented.

Responsibilities

• Make outbound calls to leads generated through various marketing campaigns.
• Explain project features, pricing, and location advantages to potential buyers.
• Understand client needs and qualify leads effectively.
• Schedule site visits and coordinate with the sales team.
• Maintain a detailed database of leads and update call status.
• Follow up with prospects via calls, messages, and emails.
• Achieve daily and monthly targets for lead generation.
• Work closely with sales and marketing teams to optimize conversion.

Skills

Verbal communication skills

Persuasive skills

Customer engagement

Knowledge of real estate

CRM tools proficiency

MS Office applications

Education

10+2 qualification

Bachelor's degree (preferred)

Tools

CRM tools

MS Office

Job description

We are looking for a dynamic and results-driven Tele calling Presales Executive to join our real estate team. The ideal candidate will be responsible for making outbound calls to potential clients, explaining project details, generating interest, and scheduling site visits for the sales team. This role is crucial in the lead generation and qualification process within the real estate sales cycle.

Key Responsibilities:

Make outbound calls to leads generated through various marketing campaigns, online portals, and other sources.

Explain project features, pricing, location advantages, and other details to potential buyers.

Understand client needs and preferences to qualify leads effectively.

Schedule site visits and coordinate with the sales team to ensure smooth follow-ups.

Maintain a detailed database of leads and update call status and feedback regularly.

Follow up with prospects via calls, messages, and emails to keep them engaged.

Achieve daily and monthly targets related to lead generation and conversions.

Work closely with the sales and marketing teams to optimize lead conversion strategies.

Key Skills & Qualifications:

Excellent verbal communication and persuasive skills in English and regional languages.

Strong ability to build rapport and engage with customers over the phone.

Knowledge of real estate projects, localities, and market trends is an added advantage.

Proficient in using CRM tools and basic MS Office applications.

Self-motivated, organized, and target oriented.

Education & Experience:

Minimum qualification: 10+2; a Bachelor’s degree in any field is preferred.

1–3 years of experience in tele calling, presales, or customer service—preferably in real estate or a related field.