Presales Specialist

Victory Financial Consulting Private Limited; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Victory Financial Consulting is looking for a telesales representative to generate sales over the phone and maintain strong customer relationships in Gurugram. You will close deals using scripts and manage inquiries with a focus on customer satisfaction.

The role requires excellent communication, a calm demeanor, and strong negotiation skills to support company growth and smooth sales operations.

Qualifications

• Proven experience as telesales representative or other sales/customer service role.
• Ability to learn about products and describe/explain them to prospects.
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database.
• Handle grievances to preserve the company’s reputation.
• Keep records of calls and sales and note useful information

Skills

Telesales

Communication

Customer relation

Negotiation

Job description

About Us:

Established in Gurgoan, Victory Financial Consulting is a Corporate DSA dedicated to helping individuals achieve their dream of homeowner ship. "They collaborate with partner banks to secure home loans at the most competitive interest rates available in the market. With their expertise and extensive network, they streamline the process, eliminating hidden charges and minimizing paperwork, making the journey to homeowner ship seamless and stress-free."

Job brief:

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database.
• Handle grievances to preserve the company’s reputation.
• Keep records of calls and sales and note useful information

Requirements and Skills:

• Proven experience as telesales representative or other sales/customer service role.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Graduated Experience Required:

6month to 3yrs

Salary :

As per Industries