Presales Solution Architect-Digital Workplace: Bangalore/Noida

Birlasoft; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Birlasoft in Bengaluru, India seeks a Digital Workplace Presales Solution Architect to design, position, and win EUC/EUS deals by translating client needs into scalable, cost-effective solutions. You will own the solution strategy, pricing inputs, and coordinate PoCs, demos, and transformations with Sales, Delivery, and SMEs.

Required: 10–14 years in IT/Digital Workplace, 3–5+ years in presales. Strong knowledge of Azure, M365, security, cost modeling, and RFP/RFI response management.

Qualifications

• 10–14 years in IT / Digital Workplace / Infrastructure.
• 3–5+ years in Digital Workplace presales solution architect role.

Responsibilities

• Analyze RFI/RFP/RFQ requirements and client environment.
• Design end-to-end Digital Workplace solutions (EUC, EUS, security, identity).
• Own solution strategy, pricing inputs, assumptions, risks & mitigations.

Skills

End User Computing

End User Services

Identity & Security

Azure & M365

RFP/RFI response management

Cost modeling & pricing

Proposal writing

Competitive analysis

Business outcomes translation

Deal shaping & defense

Tools

Azure

M365

Job description

Role Overview

The Digital Workplace Presales Solution Architect is responsible for designing, positioning, and winning Digital Workplace / End User Services (EUC + EUS) deals by translating client business needs into scalable, cost-effective, and differentiating solutions.

Key Responsibilities

A. Opportunity & Requirement Management

• Analyze RFI/RFP/RFQ requirements, client environment, and volumetrics (users, devices, SLAs, locations)
• Identify opportunity fit, risks, and transformation levers

B. Solution Architecture (Core Responsibility)

• Design end-to-end Digital Workplace solutions, including:
• End User Computing (devices, OS, VDI, endpoint management)
• Service Desk / Workplace Support
• Workplace security & identity
• Translate requirements into scalable architectures aligned to business outcomes

C. Proposal Development & Deal Shaping

• Own solution strategy, pricing inputs
• Define: Assumptions, Risks & mitigations, Transition approach

D. Client Engagement & Solution Defense

• Conduct: Solution presentations, Q&A / clarifications
• Explain technical solution in business terms
• Participate in solution defense and contract discussions
• Coordinate to ensure PoCs, demos, and transformations where required

E. Sales & Stakeholder Collaboration

• Work closely with: Sales / Account teams, Delivery & SMEs, Finance / Pricing teams
• Provide technical leadership in deal pursuit

F. Risk, Governance & Deal Closure

• Perform risk assessment and mitigation planning
• Lead internal solution reviews & approvals before submission
• Ensure: Compliance, Competitive differentiation, Win strategy alignment

3) Scope of Digital Workplace (Expected Coverage)

The role covers:

End User Computing (EUC)

End User Services (EUS)

• Service desk & helpdesk, Field support, Device lifecycle / onboarding

Technical

• Knowledge of:
• Identity & security
• Cloud awareness (Azure, M365 ecosystem)
• RFP/RFI response management
• Cost modeling & pricing strategy
• Proposal writing and storytelling
• Competitive analysis

Consulting & Client Engagement

• Translate technical solutions into business outcomes

Analytical & Strategic

• Solution optimization (cost vs performance)
• Win themes

5) Experience Requirements

• 10–14 years in IT / Digital Workplace / Infrastructure
• 3-5+ years in Digital Workplace presales solution architect role