Presales Manager - Security

SISL Infotech Pvt. Ltd.; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

SISL Infotech Pvt. Ltd. is seeking a skilled technical support professional in Mumbai. The role involves providing support during pre-sales and post-sales processes, ensuring clients' information security is upheld, and managing project teams.

The ideal candidate will have SME knowledge in security areas like Cloud Security and Endpoint Security, along with strong communication and problem-solving skills. Join a rapidly growing company dedicated to delivering end-to-end IT solutions.

Qualifications

• SME level knowledge in at least 2 security domains.
• Experience in handling Govt/PSU accounts.
• Ability to analyze customer needs.

Responsibilities

• Provide technical support for customers.
• Manage onsite resources and project teams.
• Understand the customer's information security processes.

Skills

Cloud Security

Endpoint Security

Network & Perimeter Security

Data Security

Advanced Security

Excellent verbal and written communication skills

Strong analytical and problem-solving skills

Education

B.Tech

Job description

SISL is a young IT Services organization with focus on Managed Services & Systems Integration. Professionally managed, we offer end to end solutions which are designed to resolve business challenges and adapt to the dynamic needs of Industry. SISL has grown rapidly in last 5+ years with its offices in Delhi, Gurgaon, Chandigarh, Mumbai and Bangalore.

Job Description

• Provide technical support for customers to support pre-sales and post-sales processes
• Single point of contact with our technical team, OEM and the customer.
• Manage the onsite resources/Project team.
• understand the customers Information security process & policies, which may include security gathering, change request etc.
• Analyses customers needs and suggest upgrades or additional features to meet their requirements
• Identify solutions to reduce support costs
• Liaise with the sales team to win new business and increase sales Requirements and skills
• An ability to gasp customers needs and suggest timely solutions
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills

Requirement :

• Should have at SME level knowledge in at least 2 below security domains:
• Cloud Security (primarily AWS & Azure native security tools)
• Endpoint Security (Anti-virus, Anti-Malware, EDR, Anti-APT, Encryption, IDAM)
• Network & Perimeter Security (NGFW, WAF, Anti-DDoS, Load Balancers)
• Data Security (DLP, Email Security, App Sec-VA/PT)
• Advanced Security (SIEM, SOAR, UEBA, GRC, BCP/DR, Proxy)

Should have Govt/PSU account handling/facing experience

Qualifications

B.Tech