Presales Executive

Emerald Developers; Indor; On-site; INR 240,000 - 360,000; Full time

Job summary

Emerald Developers is seeking a dynamic pre-sales executive to join the real estate team. You will be the first point of contact for inquiries, qualify leads, and schedule site visits, handing off highly qualified prospects to the closing sales team.

You will manage inbound inquiries, maintain regular follow-ups, and keep CRM data up to date. A strong understanding of local market dynamics and buyer behaviour is essential for success in this role.

Qualifications

• Graduate degree in business administration, marketing, or related field.
• 1-3 years of proven experience in pre-sales, telecalling, or customer service within real estate.
• Solid baseline understanding of local property market dynamics and buyer behaviour.
• Experience with CRM software and lead management.

Responsibilities

• Lead Management: Handle inbound inquiries from online campaigns, websites, brokers, and databases.
• Lead Qualication: Filter prospects based on budget, location preferences, and purchase intent.
• Property Consultation: Provide accurate details on project layouts, pricing, amenities, and legalities.
• Lead Nurturing: Maintain regular follow-ups via phone calls, emails, and WhatsApp.
• Site Visit Coordination: Schedule property site visits and transfer qualified leads to ground sales.
• CRM Maintenance: Update customer data, interaction histories, and follow-up schedules in the CRM.
• Market Research: Track competitor projects, pricing structures, and local real estate markets trends.

Skills

Communication

Persuasion

Tech Savviness

Organisation

Education

Graduate degree in business administration, marketing, or related field

Tools

Salesforce

Zoho

Sell.Do

Job description

Job Overview

We are seeking a dynamic and result-orientated pre-sales executive to join our growing real estate team. You will act as the rst point of contact for potential property buyers, handling inbound enquiries, qualifying leads, and scheduling site visits. Your goal is to spark interest, build initial relationships, and hand oN highly qualied prospects to our closing sales team.

Key Responsibilities

• Lead Management: Handle inbound inquiries from online campaigns, websites, brokers, and databases.


• Lead Qualication: Filter prospects based on budget, location preferences, and purchase intent.


• Property Consultation: Provide accurate details on project layouts, pricing, amenities, and legalities.


• Lead Nurturing: Maintain regular follow-ups via phone calls, emails, and WhatsApp.


• Site Visit Coordination: Schedule property site visits and seamlessly transfer qualified leads to ground sales.


• CRM Maintenance: Update customer data, interaction histories, and follow-up schedules in the CRM.


• Market Research: Track competitor projects, pricing structures, and local real estate markets trends.

Qualifications & Experience

• Education: Graduate degree in business administration, marketing, or a related field.


• Experience: 1 3 years of proven experience in pre-sales, telecalling, or customer service within real estate.


• Market Knowledge: Solid baseline understanding of local property market dynamics and buyer behaviour.

Required Skills

• Communication: Exceptional verbal and written communication skills with clear, polite articulation.


• Persuasion: Strong ability to engage prospects, handle objections, and pitch property values effectively.


• Tech-Savviness: Highly proficient in using real estate CRM software (e.g., Salesforce, Zoho, Sell.Do).


• Organisation: Excellent multi-tasking abilities to manage hundreds of active leads concurrently.

Performance Indicators (KPIs)

• Lead-to-qualification conversion rate.


• Number of successfully booked and completed property site visits.


• CRM data accuracy and update frequency.


• Average response time to inbound property inquiries