Presales Executive

Amrutha Shelters; Hyderabad; On-site; INR 200,000 - 320,000; Full time

Job summary

Amrutha Shelters in Hyderabad is seeking a proactive Real Estate Lead Generation Executive to generate and qualify leads, handle outbound and inbound calls, understand client requirements, and promote residential and commercial projects.

You will schedule site visits, maintain CRM records, and support the sales team in converting prospects into customers, with a focus on excellent communication and persistent follow-up.

Qualifications

• Experience in real estate sales or lead generation preferred.
• Ability to qualify leads and schedule site visits.
• Proficient with CRM/database and basic computer skills.

Responsibilities

• Make outbound calls to prospective customers from company-provided leads and databases.
• Handle inbound enquiries from advertisements, digital campaigns, portals, and referrals.
• Explain project details including location, configurations, pricing, amenities, offers, and payment plans.
• Understand customer requirements such as budget, location, property type, size, and purpose of purchase.
• Qualify leads and identify genuine high-potential prospects.
• Generate interest in residential and commercial real estate projects.
• Schedule and coordinate property/site visits with interested customers.
• Maintain accurate records of interactions and lead status in CRM/database.
• Coordinate with Sales Executives and Managers for visits and follow-up.
• Share project brochures, location details, pricing information, and materials with customers.
• Handle basic customer questions and escalate complex queries to the sales team.
• Achieve daily and monthly calling, lead-generation, and site-visit targets.

Skills

Verbal communication

Customer relationship

Lead generation

Real estate knowledge

Follow-up skills

Negotiation skills

Target oriented

Listening skills

CRM knowledge

Multilingual

Job description

Job Summary

Responsible for generating and qualifying real estate leads through outbound and inbound calls, understanding customer requirements, promoting residential and commercial projects, scheduling site visits, and supporting the sales team in converting prospects into customers.

Key Responsibilities

• Make outbound calls to prospective customers from company-provided leads and databases.
• Handle inbound enquiries received through advertisements, digital marketing campaigns, property portals, and referrals.
• Explain project details including location, configurations, pricing, amenities, offers, and payment plans.
• Understand customer requirements such as budget, preferred location, property type, size, and purpose of purchase.
• Qualify leads and identify genuine and high-potential prospects.
• Generate interest in residential and commercial real estate projects.
• Schedule and coordinate property/site visits with interested customers.
• Follow up regularly with leads who have shown interest in the projects.
• Maintain accurate records of customer interactions, requirements, follow-ups, and lead status in the CRM/database.
• Coordinate with Sales Executives and Managers for site visits and further customer follow-up.
• Share project brochures, location details, pricing information, and other approved marketing materials with customers.
• Handle basic customer questions professionally and elevate technical or commercial queries to the concerned sales team.
• Achieve daily and monthly calling, lead-generation, and site-visit targets.
• Maintain a professional relationship with prospects and existing customers.
• Collect and record customer feedback after calls and site visits.
• Maintain confidentiality of customer information and company databases.

Key Skills

• Excellent verbal communication skills
• Customer handling and relationship management
• Lead generation and qualification
• Real estate project knowledge
• Strong follow-up skills
• Persuasion and negotiation skills
• Target-oriented approach
• Good listening skills
• Basic computer and CRM knowledge
• Ability to handle multiple customer enquiries
• Professional telephone etiquette
• Telugu, Hindi, and English communication skills are an advantage