Presales Executive

Mahendra Homes Pvt Ltd; Bengaluru South; On-site; INR 350,000 - 550,000; Full time

Job summary

M5 Mahendra Group, a Bengaluru-headquartered conglomerate, seeks a Presales Executive to engage leads, nurture relationships, and drive site visits. You will present project details, qualify leads, and coordinate with presales leadership to convert inquiries into qualified opportunities.

You will respond quickly to inquiries, tailor presentations to customer profiles, and maintain CRM records to support sales targets and timely follow-ups.

Qualifications

• Lead Response Management: respond to incoming leads promptly.
• Project/Presentation skills to showcase features and pricing.
• Customer follow-up & nurturing to maintain engagement.

Responsibilities

• Respond to inbound leads within 10 minutes using defined scripts.
• Present project details, pricing, and advantages to prospects.
• Coordinate site visits and ensure smooth handover to site teams.

Skills

Project presentation

Customer follow-up

Site visit coordination

Lead qualification

CRM proficiency

MS Excel/Google Sheets

Customer-centric approach

Time management

Problem solving

Tools

Zoho CRM

Salesforce

Job description

Bangalore South, India | Posted on 10/17/2026

M5 Mahendra Group is a Bengaluru-headquartered multi-conglomerate with over 35 years of experience across Infrastructure, Residential, Retail, Finance, Agri, and Hospitality, with a strong presence across South India.

Over the years, the group has delivered projects that support urban development and long-term growth in the region. Our work is based on consistent quality, timely execution, and strong working relationships.

We follow clear processes and practical decision-making, with a focus on steady and sustainable growth. Each project is planned and executed with long-term use in mind.

People are central to our organization. At M5 Mahendra Group, we provide a work environment that encourages learning, teamwork, and career growth across multiple business verticals, giving our teams the opportunity to contribute to projects that support the nation’s future.

Job Description

Role Overview

ThePresales Executive is the first point of contact for prospective customers,responsible for engaging leads, nurturing relationships, presenting projectdetails, and driving prospects to schedule site visits. This role plays acritical part in converting marketing inquiries into qualified leads for thesales team by ensuring timely response, accurate lead qualification, objectionhandling, and effective coordination with presales leadership.

Key Responsibilities

LeadResponse Management

• Respond to all incomingleads within 10 minutes.
  
• Capture lead detailsaccurately and initiate conversations promptly.
  

ProjectPresentation

• Present projectfeatures, pricing, and advantages to prospects in a clear and structuredmanner.
  
• Customize presentationsbased on customer profile and preferences.
  

CustomerFollow-up & Nurturing

• Maintain consistentfollow-up schedules to keep leads engaged.
  
• Build rapport and trustthrough professional communication.
  

Site VisitConversion

• Convince prospects tovisit project sites and coordinate logistics as needed.
  
• Ensure seamlesshandover to site teams for visit experience.
  

LeadQualification

• Assess lead readinessusing defined checklists and qualification criteria.
  
• Pass only sales-readyleads to Sales team.
  
• Address customerconcerns and hesitations with confidence.
  
• Use structured scriptsand training to improve conversion success.
  

CRM &Reporting

• Update lead status,next follow-up date, and call outcomes daily.
  
• Maintain 100% accuracyin CRM records for active leads.
  

TeamCoordination

• Work closely withPresales Head and peers to implement feedback.
  
• Support the team inachieving collective targets for site visits and lead conversions.
  

Skill Set

• Project / ProductPresentation Skills
  
• Customer Follow-up& Relationship Nurturing
  
• Site Visit Conversion& Coordination
  
• Lead Qualification& Funnel Management
  
• CRM Tools (Zoho,Salesforce, or equivalent)
  
• MS Excel / GoogleSheets (for Reporting & MIS)
  
• Customer-CentricApproach & Relationship Building
  
• Responsiveness &Time Management (quick follow-ups)
  
• Problem-Solving &Adaptability
  

Key Performance Indicators (KPIs)

• Lead Response Time: 90% of leads contactedwithin 10 mins
  
• Site Visits Scheduled: Achieve definedmonthly targets
  
• Lead-to-VisitConversion Rate: Asper business benchmarks
  
• Follow-up AdherenceRate: 95%+of scheduled follow-ups completed
  
• CRM Update Compliance: 100% daily closureofactive leads
  
• Lead QualificationAccuracy: High% of correctly flagged sales-ready leads
  
• Objection HandlingEfficiency: 80%+score in call audits