Pre-Sales Lead - Pune

Justo RealFintech Ltd; Maharashtra; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Justo RealFintech Ltd in Pune is seeking an experienced Presales Lead to head the presales function across project mandates. You will manage a growing Presales team, set targets, and ensure timely responses and quality lead handling.

The role requires 8-12 years in Presales/Telesales, real estate mandate experience, LMS proficiency, strong Excel/MIS skills, and excellent communication in English/Hindi and regional languages.

Qualifications

• 8-12 years of experience in Presales/Telesales with 4-5 years in team leadership.
• Prior experience in real estate presales is strongly preferred.
• Hands-on experience with LMS platforms and LMS hygiene.
• Strong analytical and MIS skills with proficiency in Excel and dashboards.
• Excellent communication and interpersonal skills; fluent in English/Hindi and regional languages.
• Ability to motivate and performance-manage a target-driven team.

Responsibilities

• Lead, coach, train and manage the Presales team; set calling and qualification targets.
• Own the complete lead lifecycle from inquiry to site-visit and booking handover.
• Ensure 100% LMS hygiene, accurate tagging, logging and disposition.
• Monitor funnel metrics and drive improvements in response times and conversions.
• Collaborate with Marketing and Sales/Closing teams to optimize campaigns and outcomes.
• Provide regular MIS reports and insights to management.

Skills

Team management

Lead management

LMS management

MIS reporting

Excel dashboards

Tools

LMS platforms

Excel

Job description

Title: Presales Lead

Location: Pune

Department: Presales

Experience: 10-15 Years

Industry: Real Estate / Real Estate Mandate

Role Overview

We are looking for an experienced and result-oriented Presales Lead to lead and manage the presales function across project mandates. The role will be responsible for team performance, lead management, response TAT, lead qualification, conversion, LMS discipline, reporting, and coordination with Marketing and Sales/Closing teams.

Key Responsibilities

• Team Management
  
  

Lead, coach, train and manage the Presales team.

Set daily and weekly calling, lead-handling and qualification targets.

Monitor individual and team performance against defined KPIs.

Conduct regular call audits and quality checks.

Drive onboarding and training on pitch, objection handling and LMS usage.

• Lead Management & Conversion
  
  

Own the complete lead lifecycle

Ensure leads from all sources are contacted within defined SLAs.

Track and improve lead-to-site-visit and site-visit-to-booking conversions.

Identify low-quality or non-genuine leads and share source-level feedback with Marketing.

Ensure smooth and timely handover of qualified leads to the Sales/Closing team.

• LMS & MIS Management
  
  

Ensure 100% LMS hygiene, including accurate stage tagging, call logging and disposition.

Monitor lead funnel, source-wise performance, TAT compliance and team productivity.

Prepare and share daily/weekly MIS reports.

Identify process gaps and work with teams on workflow and automation improvements.

Present funnel and conversion insights during management/client reviews.

• Cross-Functional Coordination
  
  

Work closely with Marketing to provide regular feedback on lead quality and campaign performance.

Coordinate with Sales/Closing teams for qualified lead handovers and site-visit scheduling.

Ensure consistent adherence to defined processes

Key Result Areas (KRAs)

Lead response TAT

Lead-to-site-visit conversion

Site-visit-to-booking conversion

LMS accuracy and stage-tagging compliance

Team productivity

Lead qualification quality

Reduction in lead leakage

Improvement in overall presales funnel performance

Candidate Profile

8-12 years of experience in Presales/Telesales, including 4 - 5 years in a team leadership role.

Prior Experience In Real Estate Presales Is Strongly Preferred.

Experience with a real estate mandate/LMS organisation will be an added advantage.

Hands-on experience with LMS platforms

Strong analytical and MIS skills with proficiency in Excel and dashboards.

Excellent communication and interpersonal skills.

Fluency in English/Hindi and relevant regional language.

Strong ability to manage, motivate and performance-manage a target-driven team.