Presales Executive

Random Access Growth Ventures; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Complimentary gym access

Attractive incentive plan

Career growth opportunities

Job summary

Random Access Growth Ventures is hiring a Pre‑Sales Executive to drive membership sales across 5 Teamfit centres in Bangalore. You will be the primary contact for prospects, qualify needs, and book centre visits with the sales team. The role requires deep experience in pre‑sales and a track record of achieving targets.

You will work a 6‑day week, handle multi‑channel follow‑ups, and maintain accurate CRM data to maximize conversions and drive revenue growth.

Qualifications

• 15 years of experience in pre‑sales, inside sales, telesales, or membership sales.
• Experience in Fitness, Wellness, Real Estate, Education, Hospitality, Healthcare, or BFSI preferred.
• Proven track record of meeting monthly sales targets and lead conversions.
• Excellent communication in English and Hindi; Kannada is a plus.
• Hands‑on with WhatsApp Business, dialer software, CRM, Google Sheets and Excel.
• Willing to work a 6‑day work week, including weekends and peak hours.

Responsibilities

• Run a structured daily call book targeting fresh leads, walk‑in enquiries, and renewals.
• Qualify prospects and align fitness goals with location, budget, and requirements.
• Book qualified consultations or centre visits with sales/fitness teams.
• Follow up via calls, WhatsApp, SMS and email to maximise conversions.
• Confirm visits via WhatsApp and issue reminder calls to improve attendance.
• Re‑engage missed appointments and reschedule promptly.
• Maintain a daily tracker covering calls, leads, appointments, walk‑ins and conversions.
• Coordinate with cluster sales manager and centre teams on lead allocation and schedules.
• Provide feedback on lead quality, objections, and market trends to refine scripts.

Skills

Pre-sales

Inside sales

Membership sales

Lead qualification

English & Hindi

Tools

WhatsApp Business

Dialer software

CRM systems

Google Sheets

Microsoft Excel

Job description

Pre-Sales Executive Membership Sales (Centralized Cluster Role)

About the Role: The Pre-Sales Executive is a centralised cluster role responsible for generating, qualifying, and booking membership sales opportunities across all 5 Teamfit centres (Cult Gym & Gold's Gym, Bangalore). You are the first point of contact for prospective and existing members, helping them understand our membership plans and guiding them toward joining the right fitness centre.

Key Responsibilities

• Run a structured daily call book covering:
  • Fresh leads from digital marketing campaigns.
  • Walk-in enquiries.
  • Website and social media enquiries.
  • Existing members due for renewal.
  • Lapsed and dormant members across all 5 centres.
• Qualify prospects and understand their fitness goals, preferred location, budget, and membership requirements.
• Book qualified membership consultations or centre visits with the sales/fitness consultant based on prospect preference and centre availability.
• Follow up consistently with prospects through calls, WhatsApp, SMS, and emails to maximise membership conversions.
• Confirm every scheduled visit via WhatsApp and make reminder calls to improve walk‑in and conversion rates.
• Re‑engage prospects who miss their appointments and reschedule centre visits promptly.
• Maintain a clean daily tracker (Google Sheets/Excel/CRM) including the following:
  • Calls made
  • Connected calls
  • Qualified leads
  • Appointments booked
  • Walk-ins
  • Membership conversions
  • Lost leads and reasons
• Coordinate daily with the cluster sales manager, centre managers, and membership sales teams regarding lead allocation, appointment schedules, and conversion updates.
• Provide regular feedback on lead quality, customer objections, and market trends to improve sales strategies and scripts.
• Ensure timely follow‑ups until every lead is either converted or closed with a valid reason.

Required Experience

• 15 years of experience in pre‑sales, inside sales, telesales, or membership sales.
• Experience in Fitness, Wellness, Real Estate, Education, Hospitality, Healthcare, or BFSI is preferred.
• Proven track record of consistently achieving monthly sales targets and lead conversion goals.
• Excellent communication skills in English and Hindi; basic Kannada is an added advantage.
• Hands‑on experience with:
  • WhatsApp Business
  • Dialer software
  • CRM systems
  • Google Sheets / Microsoft Excel
• Comfortable working a 6-day work week, including weekends and peak calling hours (5:00 PM – 9:00 PM).
• Passion for fitness, health, and customer engagement.

Preferred Qualifications

• Experience in membership sales or appointment generation.
• Familiarity with CRM platforms such as:
  • LeadSquared
  • Salesforce
  • Cult.fit Partner Portal
• Experience working with structured sales funnels and daily pipeline reviews.
• Strong objection‑handling and follow‑up skills.

Compensation & Benefits

• CTC: As per Company Standards.
• Variable Incentive: Attractive revenue‑linked incentives based on membership sales and conversions. High performers can earn 40–60% above their fixed salary through incentive payouts.
• Performance review every 3 months, with opportunities to progress into team leader or sales manager roles as the business scales.
• Complimentary access to all Teamfit, Cult Gym, and Gold's Gym facilities.
• Career growth in one of India's leading fitness organisations.

Notice Period

• Immediate Joiners Preferred.
• Maximum Notice Period: 15 Days.