Presales Executive

Martin; Bengaluru; On-site; INR 260,000 - 480,000; Full time

Job summary

Martin is seeking a motivated inside sales professional in Bengaluru to handle inbound leads and make outbound calls to generate business for home interior services. The role requires understanding customer requirements, presenting offerings, and coordinating visits with clients.

The ideal candidate has strong communication skills in English and Kannada, basic Excel/CRM knowledge, and a target-oriented mindset. Freshers welcome with up to 3 years' experience.

Qualifications

• Freshers or candidates with up to 3 years' experience are welcome.
• Strong communication and ability to understand customers' requirements.
• Experience in telecalling, pre-sales, or inside sales preferred.
• Proficiency in English and Kannada; Hindi an advantage.
• Basic MS Excel and CRM familiarity required.

Responsibilities

• Handle incoming leads from various platforms.
• Make outbound calls to potential customers.
• Understand customers' home interior requirements and timelines.
• Explain services and offerings to clients.
• Schedule visits and virtual meetings with prospects.
• Maintain daily call records and lead status.
• Coordinate with sales and design teams for lead handover.
• Convert enquiries into opportunities.

Skills

Communication skills

Outbound calling

Lead qualification

Customer relationship management

Kannada language

English language

Negotiation

MS Excel

Education

Any graduate

Tools

CRM tools

MS Excel

Job description

Role & responsibilities :

• Handle incoming leads from various platforms such as website, social media, and other marketing channels.
• Make outbound calls to potential customers and generate business opportunities.
• Understand customers' home interior requirements, budgets, and project timelines.
• Explain the company's interior design services, products, and offerings.
• Schedule office visits, factory visits, and virtual meetings with potential clients.
• Follow up with customers regularly and maintain strong customer relationships.
• Coordinate with the sales and design teams for smooth lead handover.
• Maintain daily call records, lead status, and follow-up reports.
• Convert potential enquiries into qualified business opportunities.

Preferred candidate profile

• Any Graduate or Undergraduate with good communication skills.
• Freshers and candidates with 03 years of experience can apply.
• Candidates with experience in telecalling, pre-sales, inside sales, or customer relationship management are preferred.
• Good verbal communication in English and Kannada. Hindi is an added advantage.
• Should have good convincing, negotiation, and customer-handling skills.
• Must be comfortable making outbound calls and following up with potential customers.
• Ability to understand customer requirements, budgets, and project timelines.
• Basic knowledge of MS Excel and CRM tools.
• Positive attitude, self-confidence, and target-oriented mindset.
• Interest in the home interiors and furniture industry is an added advantage.