Pre-Sales Executive (Female)

Kalky Infra Projects; Khordha; On-site; INR 201,000 - 312,000; Full time

Benefits offered by this job

Travel allowance

Performance bonus

Sales incentives

Mobile bill reimbursements

Job/soft skill training

Job summary

Kalky Infra Bhubaneswar is seeking a warm, articulate Pre-Sales Executive to be the first point of contact for prospective homebuyers. This strictly office-based role requires at least 2 years' experience, strong communication in Odia, Hindi and English, and the ability to explain project details clearly. Prior CRM/WhatsApp/email tools comfort is a plus.

Based in Bhubaneswar, you will handle enquiries, arrange site visits, and nurture qualified leads toward sales, with incentives for performance.

Qualifications

• Minimum 2 years of experience in pre-sales or customer-facing roles.
• Excellent verbal communication and client-handling skills.
• Odia-speaking candidates preferred; ability to communicate in Hindi and English.

Responsibilities

• Create a welcoming first impression and respond to enquiries via calls, WhatsApp, campaigns, portals, and referrals.
• Identify customer requirements, budget, location, and timeline to guide decisions.
• Explain layouts, amenities, pricing, and benefits with clear storytelling.
• Share accurate project information and payment plans using approved materials.
• Qualify enquiries and hand off well-structured background to sales team.
• Arrange site visits and coordinate with sales team for appointments.
• Maintain CRM records with enquiry details and outcomes.
• Follow up consistently to achieve qualified leads and site visits.
• Own response quality and attendance against set targets.

Skills

Verbal communication

Active listening

Storytelling

Multilingual communication

Odia language familiarity

Hindi/English proficiency

Tools

CRM systems

WhatsApp

Email

Spreadsheets

Job description

Pre-Sales Executive

Kalky Infra | Bhubaneswar, Odisha

Experience: Minimum 2 years
Hiring Preference: Female candidates preferred
Work Mode: Full-time, strictly work from office
Compensation: 18,000-28,000 per month, based on experience and suitability, plus performance-based incentives

About Kalky Infra

Kalky Infra is the real estate development arm of Kalky Group, building residential communities in Bhubaneswar since 2014. Drawing on the group's interior design and execution legacy dating back to 2001, we bring together thoughtful planning, construction quality, and a customer-centric approach to homeownership.

About the Role

We are looking for a warm, articulate, and customer-focused Pre-Sales Executive to be the first point of contact for prospective homebuyers.

Female candidates are preferred for this position.

You should enjoy speaking with people, listen carefully to what matters to them, and explain our projects in a way that feels clear, relevant, and engaging. Your role is to understand each customer’s needs, build trust, and guide them towards a meaningful conversation or site visit with our sales team.

We especially value candidates who can connect naturally with Odia-speaking customers while communicating confidently in Hindi and English.

This is a strictly work-from-office position based in Bhubaneswar. Regular office attendance, active customer calling, consistent follow-ups, and ownership of daily responsibilities are essential.

Key Responsibilities

• Create a welcoming first impression: Respond promptly and professionally to enquiries received through calls, WhatsApp, digital campaigns, property portals, and referrals.
• Listen and understand: Identify the customer’s requirements, preferred location, budget, purchase timeline, and purpose - whether buying a family home or investing.
• Bring the project to life: Explain layouts, amenities, location benefits, specifications, and lifestyle benefits through clear, relatable storytelling.
• Share accurate information: Communicate approved project details, pricing, payment plans, and RERA information using company-authorised material.
• Qualify enquiries thoughtfully: Assess customer interest and readiness, and share useful background with the sales team.
• Arrange site visits: Schedule visits, confirm appointments, coordinate with the sales team, and follow up afterwards.
• Build relationships through follow-up: Stay in touch consistently and respectfully, respond to questions, and help customers take the next step at the right time.
• Maintain reliable records: Keep the CRM updated with enquiry details, conversation notes, follow-up dates, and site-visit outcomes.
• Work towards agreed goals: Take ownership of response quality, qualified enquiries, site-visit bookings, and attendance.

Experience and Skills Required

• Minimum 2 years of experience in pre-sales, customer relationship management, inside sales, reservations, guest relations, or a comparable customer-facing role.
• Working knowledge of real estate and the homebuying process, with the ability to learn project details thoroughly.
• Excellent verbal communication, clear articulation, and a confident, pleasant telephone manner.
• Odia-speaking candidates preferred to connect naturally with our customer base.
• Ability to communicate effectively in Hindi and English.
• Strong listening skills, empathy, patience, and the ability to ask thoughtful questions.
• Natural storytelling ability: connecting project features to what a customer values in everyday life.
• Basic proficiency in CRM systems, WhatsApp, email, and spreadsheets.
• Organised follow-up habits and a responsible approach to customer commitments.
• Willingness and availability to work full-time from our Bhubaneswar office.

Added Advantage

Experience in real estate, airlines, or hospitality, particularly in roles involving customer service, relationship building, enquiry handling, or sales.

The Personality We Value

You bring warmth and positive energy to conversations. You make customers feel heard, welcome, and comfortable asking questions. You are cheerful and approachable, with a smile that comes through in your voice.

You understand local language and cultural nuances, treat every customer respectfully, and remain patient and composed during difficult conversations. You build confidence through honest explanations and dependable follow-through.

What Success Looks Like

Customers feel understood and well informed. Enquiries receive timely responses, follow-ups happen as promised, and the sales team receives well-qualified prospects with clear notes. Your work helps turn initial interest into attended site visits and lasting customer relationships.

Perks and benefits

• Travel allowance
• Performance bonus
• Sales incentives
• Mobile bill reimbursements
• Job/soft skill training