Pre-Sales Executive

Zylu; Bengaluru; On-site; INR 400,000 - 640,000; Full time

Benefits offered by this job

Competitive salary

Structured training

Career progression

CRM exposure

Startup environment

Job summary

Zylu, a fast-growing SaaS platform in Bangalore, seeks energetic sales professionals to drive outbound calls, manage inbound inquiries, and qualify salon leads. You will present Zylu's booking, CRM, and marketing automation solutions, understand client needs, and schedule demos for qualified prospects with the Sales team.

The role emphasizes target achievement, collaboration with marketing, and ongoing learning in a startup setting.

Qualifications

• Bachelor's degree preferred.
• 1–3 years in telecalling, inside sales, pre-sales, customer support, or lead generation.
• Excellent verbal English and Hindi; additional regional languages are a plus.
• Comfortable with high-volume outbound calls and customer conversations.
• Strong listening, questioning, and persuasion skills.
• Basic computer skills and familiarity with CRM tools.
• Ability to handle objections and stay motivated in a target-driven startup.

Responsibilities

• Make outbound calls to prospective salon owners and businesses using assigned leads.
• Handle inbound inquiries from potential customers in a professional and timely manner.
• Present Zylu's products and services with a concise, engaging pitch.
• Understand customer requirements and current software usage.
• Qualify leads based on predefined parameters.
• Schedule product demonstrations for qualified prospects with the Sales team.
• Confirm demo appointments and send reminders to maximise attendance.
• Follow up with interested prospects until a demo is scheduled.
• Address initial objections and answer product questions.
• Maintain CRM records of calls, conversations, and schedules.
• Collaborate with Sales and Marketing to improve lead quality and conversions.
• Achieve daily, weekly, and monthly targets for calls, leads, and demo bookings.

Skills

English fluency

Hindi fluency

Telecalling

CRM experience

Lead qualification

Education

Bachelor's degree

Tools

CRM software

Job description

Bangalore South, India

Zylu is a fast-growing SaaS platform that helps salons digitise their operations through smart appointment booking, customer engagement, marketing automation, CRM, and business management solutions. We partner with salons across India and the Middle East to simplify operations and accelerate business growth.

We're looking for energetic, customer-focused professionals who enjoy speaking with people, understanding business needs, and creating qualified sales opportunities for our sales team.

What will you do

• Make outbound calls to prospective salon owners and businesses using assigned leads.
• Handle inbound enquiries from potential customers in a professional and timely manner.
• Introduce Zylu's products and services through a concise and engaging sales pitch.
• Understand customer requirements, business challenges, and current software usage.
• Qualify leads based on predefined qualification parameters.
• Schedule product demonstrations for qualified prospects with the Sales team.
• Confirm demo appointments and send timely reminders to maximise attendance.
• Follow up with interested prospects until a demo is successfully scheduled.
• Handle initial customer objections and answer basic product-related questions.
• Maintain accurate records of calls, conversations, follow-ups, and demo schedules in the CRM.
• Collaborate closely with the Sales and Marketing teams to improve lead quality and conversion.
• Achieve daily, weekly, and monthly targets for calls, qualified leads, and demo bookings.

What we offer

• Competitive salary with attractive performance-based incentives.
• Opportunity to work with a fast-growing SaaS startup.
• Structured training in SaaS sales and customer communication.
• Exposure to CRM systems and modern sales processes.
• Clear career progression within the sales organisation.
• Collaborative and high-performance work environment.
• Continuous learning and professional development opportunities.

Qualifications

• Bachelor's degree (preferred).
• 1–3 years of experience in telecalling, inside sales, pre-sales, customer support, or lead generation.
• Excellent verbal communication skills in English and Hindi (additional regional languages are an advantage).
• Comfortable making high-volume outbound calls and handling customer conversations.
• Strong listening, questioning, and persuasion skills.
• Basic computer knowledge and familiarity with CRM tools.
• Ability to handle objections confidently and remain motivated in a target-driven environment.
• Good organisational, follow-up, and time-management skills.
• Self-driven, enthusiastic, and eager to learn in a fast-paced startup environment.