Pre-Sales Engineer-ITMS

CMS Computers India Pvt Ltd.; Gandhinagar; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading ICT solutions provider in India seeks a Pre-Sales Engineer with strong technical and communication skills. This role requires engaging with clients to assess their needs and crafting tailored solutions based on the company's products. Candidates should hold a Bachelor's degree in Engineering or a relevant field, possess at least 3 years of experience in a similar role, and have expertise in IT infrastructure and cloud technologies. The position offers an opportunity to contribute significantly to the sales process while working in a collaborative environment.

Qualifications

• 3+ years of experience in pre-sales, solutions engineering, or technical consulting.
• Experience in technical support or software development is a plus.

Responsibilities

• Engage with clients to understand their business goals and ITMS needs.
• Design tailored technical solutions to meet customer requirements.
• Deliver product demonstrations and lead Proof of Concepts.
• Act as a trusted technical advisor during client discussions.

Skills

IT infrastructure

cloud technologies (AWS/Azure)

APIs

networking protocols

cybersecurity solutions

communication skills

problem-solving

presentation skills

customer-focused mindset

Education

Bachelor's degree in Engineering

B.Sc/BCA/B.Tech/M.Tech/MCA/M.Sc-IT/Computer/Electronics

Job description

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Company Description

Founded in 1976, CMS Computers India Pvt Ltd. is a pioneer in the Indian ICT industry with over 4,000 employees across 100 locations in India. The company delivers innovative solutions in governance services, transportation, energy management, surveillance, broadcasting, and software by aligning technology with client business needs. CMS Computers plays a significant role in initiatives like Digital India, Smart Cities, and Smart Grids, leveraging expertise in IoT integration, mobility, and analytics. With a strong focus on creating value, CMS specializes in IT and IoT integration, network architecture, and providing end-to-end services from design to post-implementation support. Known for its culture of excellence, CMS is committed to simplifying lives through cutting-edge technology solutions.

A Pre-Sales Engineer in the IT Management Software (ITMS) fieldbridges the gap between sales and technical teams, providing expertise to potential clients during the sales process . They analyze customer needs and design solutions that use the company's ITMS products and services.

Job Description: Pre-Sales Engineer (ITMS)

The core function is to be the technical subject matter expert (SME) during the sales cycle, building customer confidence in the proposed solutions.

Key Responsibilities

• Customer Engagement & Requirements Analysis Engage with potential clients to understand their business goals, technical challenges, and specific ITMS needs (e.g., networking, security, cloud operations).
• Solution Design & Proposal Support Design tailored technical solutions that meet customer requirements, including system architecture and product specifications. Assist the sales team in preparing technical documentation, cost estimates, and detailed responses to Requests for Proposals (RFPs) and Requests for Information (RFIs).
• Product Demonstrations & Proof of Concepts (PoC) Deliver compelling, customized product demonstrations and lead PoCs to showcase how the solution works in the customer's real-world environment and addresses their specific problems.
• Technical Advisory Act as a trusted technical advisor, leading discussions with client IT teams and addressing complex questions about software capabilities, integrations, security measures, and compliance standards.
• Internal Collaboration & Feedback Work closely with the sales team on strategy and serve as a liaison to product development and engineering teams, providing customer feedback to help inform future product improvements.
• Knowledge Transfer Stay updated on industry trends, competitor offerings, and emerging technologies, and provide training and enablement for the internal sales force on technical aspects of the product portfolio.

Educational Qualifications & Skills

Employers generally seek candidates with a strong blend of technical expertise and interpersonal skills.

Educational Background

• Required: A Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field is typically a primary requirement.
• B.Sc/BCA/B.Tech/M.Tech/MCA/M.Sc-IT/Computer/Electronics is a mandatory requirement
• Preferred: A Master's degree or relevant industry certifications can be an advantage.
• Typically, candidates need at least 3+ years of experience in a pre-sales, solutions engineering, or technical consultant role, preferably within a B2B SaaS or IT services environment.
• Prior experience in technical support, system administration, or software development is a valuable foundation.

Key Skills

• Technical Skills: Deep understanding of relevant technologies (e.g., IT infrastructure, cloud technologies like AWS/Azure, APIs, networking protocols, cybersecurity solutions).
• Communication Skills: Excellent verbal and written communication skills, with the ability to translate complex technical concepts into clear business value for both technical and non-technical audiences.
• Problem-Solving Skills: Strong analytical and problem-solving abilities to identify customer pain points and design creative, tailored solutions.
• Soft Skills: Strong presentation skills, a customer-focused mindset, strong organizational skills, and the ability to work collaboratively in a team environment are essential.

Minimum Experience Required: 3 Years

Job Location: Mumbai

Interested candidates can share their CVs on [e-mail] or whats app on 9664742039.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales and Business Development