Pre-Authorization Freshers (Full-Time)

WorkzApp; Mumbai; Presencial; INR 167.000 - 223.000; Jornada completa

Descripción de la vacante

WorkzApp in Navi Mumbai is hiring for a full-time Pre-Authorization fresher role on US night shift. You will process pre-authorization requests, verify insurance eligibility, communicate with insurers, and maintain records in a structured BPO environment.

This entry-level position offers comprehensive training and exposure to US healthcare workflows, with a fixed schedule and weekend offs, suitable for freshers or candidates with up to 6 months BPO experience.

Formación

• Must have HSC or graduate qualification.
• Freshers or up to 6 months BPO experience are welcome.
• Strong verbal and written communication skills.
• Ability to work US night shift (9 PM to 6 AM).

Responsabilidades

• Process pre-authorization requests from healthcare providers accurately and efficiently.
• Verify patient insurance coverage and eligibility details.
• Communicate with insurance companies to obtain necessary authorizations.
• Maintain detailed records of all pre-authorization interactions and outcomes.

Conocimientos

Verbal communication

Written communication

Attention to detail

MS Office basics

Educación

HSC or graduate

Herramientas

MS Office

CRM Systems

Descripción del empleo

# Pre-Authorization Freshers (Full-Time)Healthcare BPO Services·Navi Mumbai Full-time48h response guarantee ₹15,000 – ₹20,000/month + ₹5,000 incentives 0-6 monthsResponds within 48 hours## About the roleAbout the Company We are a leading healthcare BPO services provider committed to delivering high-quality pre-authorization and insurance verification solutions. Our team specializes in supporting healthcare providers and patients by streamlining the authorization process with efficiency and care.Role Overview This is a full-time pre-authorization role perfect for freshers or candidates with up to 6 months of BPO experience. You will work the US night shift from our Turbhe, Navi Mumbai office, handling pre-authorization requests and supporting healthcare clients with insurance verification and processing services.Key Responsibilities • Process pre-authorization requests from healthcare providers accurately and efficiently • Verify patient insurance coverage and eligibility details • Communicate with insurance companies to obtain necessary authorizations • Maintain detailed records of all pre-authorization interactions and outcomes • Resolve discrepancies and follow up on pending authorization requests • Adhere to compliance standards and company quality benchmarks • Support team members and contribute to achieving departmental targetsMust-Have Skills • HSC (Senior Secondary) or Graduate qualification • Fresher status or up to 6 months of BPO experience • Strong verbal and written communication skills • Ability to work on US night shift (9 PM to 6 AM or similar) • Basic computer literacy and proficiency with MS Office • Attention to detail and accuracy in data handling • Willingness to work in a structured BPO environmentGood to Have • Prior experience in healthcare or insurance domain • Knowledge of medical terminology • Experience with CRM or healthcare management systems • Multi-tasking and time management skills • Customer service or call center background • Understanding of insurance and pre-authorization processesWhat You Will Gain • Comprehensive training in pre-authorization processes and healthcare insurance systems • Exposure to international healthcare operations and US insurance workflows • Development of strong communication and problem-solving skills • Career growth opportunities within the BPO and healthcare sectors • Fixed schedule with guaranteed Saturday and Sunday offs, allowing for work-life balanceResume Keywords: Pre-Authorization, BPO Operations, Healthcare Insurance, Insurance Verification, Customer Service, Call Handling, Data Entry, Night Shift Operations, Healthcare Knowledge, Insurance Claims, Patient Communication, Compliance, Healthcare BPO, Process Handling, Quality Assurance