Customer Support Specialist-us Healthcare Process

Pagaar India; Mumbai; On-site; INR 406,000 - 487,000; Full time

Benefits offered by this job

Performance incentives

Health benefits

Paid time off

Training

Career growth opportunities

Job summary

Pagaar India in Mumbai invites applications for a Customer Support Specialist – US Healthcare Process. This role handles high-volume US healthcare inquiries in a fast-paced environment, with 24/7 rotational shifts and 5-day work weeks.

Ideal candidates have 1–3 years US healthcare customer service experience, with medical billing experience preferred. Strong communication, problem-solving and multitasking skills are essential; immediate joiners encouraged.

Qualifications

• US healthcare customer service experience required.
• Strong communication, problem-solving, multitasking, and customer-handling skills.
• Medical Billing experience preferred; knowledge of RCM or provider support is a plus.

Responsibilities

• Handle high-volume US healthcare customer inquiries.
• Resolve queries with accuracy while following process standards.
• Collaborate with teams to ensure timely issue resolution.

Skills

US healthcare customer service

Communication

Problem solving

Multitasking

Customer handling

Education

HSC/Graduate

Job description

## Job DescriptionTarget Role:Customer Support Specialist-US Healthcare Process in MumbaiEligibility:12th Pass / GraduateDirect Process:0% Placement Charges **Hiring: Customer Support Specialist – US Healthcare Process** Wagle Estate, Thane West | Full-Time Rotational US Shifts (24/7) – No Midnight Shifts 5 Days Working + 2 Rotational Weekoffs Up to ₹40,000 In-Hand (based on last drawn salary) No Company Transportation**Eligibility:**•HSC/Graduate with 1–3 years of US Healthcare Customer Service experience. •Medical Billing experience preferred.•Strong communication, problem-solving, multitasking, and customer-handling skills required.**Preferred:** Claims Processing, Provider Support, Patient Support, Revenue Cycle Management (RCM), or Healthcare BPO experience.Candidates should be comfortable handling high-volume customer interactions, resolving healthcare-related queries, maintaining accuracy, and meeting process standards. Immediate joiners and candidates with relevant US healthcare experience are highly preferred. **Benefits:** Performance incentives, health benefits, paid time off, training, and career growth opportunities.**What We Offer:** Performance incentives, structured training, continuous learning opportunities, supportive work culture, and career growth opportunities. Interested candidates can share their updated CV now at: [e-mail]