ROHDE & SCHWARZ GmbH & Co. KG is looking for a professional to ensure smooth operation of global internal Communication & Collaboration IT services, focusing primarily on E-Mail service. Responsibilities include managing platforms like Microsoft Exchange, monitoring system performance, updating systems, and supporting end-users. Candidates should have a collaborative approach and align with IT teams to integrate tools effectively.
Responsibilities
Ensure the smooth operation of global internal Communication & Collaboration IT services focusing E-Mail service.
Manage and maintain global communication and collaboration platforms such as Microsoft Exchange and peripheric systems.
Monitor system performance and implement necessary updates and patches according to ITIL.
Documentation of features and changes for administrators and end users in the form of manuals and SOPs.
Support end-users in the effective use of communication and collaboration tools.
Align with other IT teams to integrate communication tools with other systems.
Collaborate as part of a one global IT Comm. & Collab service team.
Job description
Ensure the smooth operation of global internal Communication & Collaboration IT services focusing E-Mail service
Manage and maintain global communication and collaboration platforms such as Microsoft Exchange and peripheric systems
Monitor system performance and implement necessary updates and patches according to ITIL
Documentation of features and changes for administrators and end users in the form of manuals and SOPs (Standard Operation Procedures)
Support end-users in the effective use of communication and collaboration tools (second/third level)
Align with other IT teams to integrate communication tools with other systems
Collaborate as part of a one global IT Comm. & Collab service team