PositionField Service Technician

Eagle Eye SafDrive Private limited; Coimbatore District; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Lunch and Breakfast provided

Job summary

Eagle Eye SafDrive Private Limited in Tamil Nadu seeks a Field Service Technician to service customer sites across the region. You will handle installation, commissioning, preventive maintenance, troubleshooting, and repairs while ensuring high customer satisfaction.

The role requires strong mechanical and electrical skills, the ability to diagnose issues, and willingness to travel extensively to customer locations.

Qualifications

• Strong understanding of mechanical assembly, electrical wiring, and basic electronics.
• Ability to diagnose and repair equipment; install, commission, and service.
• Excellent communication and customer-service orientation.

Responsibilities

• Installation and commissioning of company products at customer sites.
• Preventive maintenance and repairs to minimize downtime.
• Troubleshooting and fault diagnosis to restore operation quickly.
• Provide ongoing customer support and clear technical explanations.
• Travel to customer locations as required.

Skills

Mechanical assembly

Electrical wiring

Basic electronics

Troubleshooting

Preventive maintenance

Hand tools & measuring instruments

Technical drawings

Tools

Diagnostic tools

Job description

Requirements

The Field Service Technician will be responsible for installation, commissioning, preventive maintenance, troubleshooting, repair, and customer support for company products at customer locations. The role requires strong technical and problem-solving skills, customer-service orientation, safety awareness, and willingness to travel extensively. The technician will represent the company at customer sites and ensure timely service, equipment reliability, minimum downtime, and high customer satisfaction.

Technical Skills: Strong understanding of mechanical assembly, electrical wiring, basic electronics, troubleshooting, preventive maintenance, hand tools, measuring instruments, and technical drawings.

Equipment Maintenance: Ability to diagnose and repair mechanical/electrical/electronic equipment and perform installation, commissioning, servicing, and preventive maintenance independently.

Problem Solving: Strong diagnostic and analytical abilities with a practical approach to identifying root causes and resolving equipment failures quickly.

Customer Handling: Good communication, customer-service orientation, professional conduct, ability to explain technical information clearly, and capability to build positive customer relationships.

Benefits

• Lunch and Breakfast will be provided.