PMO Project Coordinator

New Era Technology; Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

New Era Technology is seeking a Project Coordinator to join a team-based, office-based role in Hyderabad/Bengaluru. The candidate will schedule field technicians, manage resources, and coordinate with customers, subcontractors, and vendors to ensure successful project delivery.

Responsibilities include updating customers, gathering deliverables, documenting progress, and ensuring invoices and budgets align with contract terms.

Qualifications

• 2-3 years' experience in a project environment.
• Multi-task in a fast-paced environment and have the ability to think outside of the box.
• Basic understanding of network engineering.

Responsibilities

• Understand the scope work requested by customers and then schedule field technicians for assigned work.
• Provide timely status updates to customers.
• Gather deliverables.
• Document installation notes and job progress.
• Verifying technician check in and check out.
• Participate in team calls with updates.
• Strive to understand budgets and contracts in place with assigned customers.
• Close out work orders and prepare for billing.
• Obtain vendor invoices in a timely manner.
• Meet metrics related to margin, start times, project deadlines and invoicing deadlines.
• Develop strong business relationships with customers and field technicians.
• Work with customer's internal software system as applicable.

Skills

IT project experience

Network engineering experience

Excel

Jira

Smartsheets

Strong communication

Decision making

Adaptability

Phone skills

Education

2-3 years experience in a project environment

Basic understanding of network engineering

Tools

Excel

Jira

Smartsheets

Job description

Job Description:

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

Position: Project Coordinator

Experience: 3-5 Years

Location: Hyderabad / Bangalore (5 Days work from Office)

Employment Type: Full-Time

SUMMARY:

The Project Coordinator is responsible for contributing to a high level of customer satisfaction by scheduling the necessary resources, labor and materials to complete an assigned project within the terms of the applicable contract. Works in a team environment and in conjunction with customers, subcontractors/ technicians, and equipment vendors to ensure that the scope of work is clearly defined, the assigned sub/tech has the correct skill set for the project, and the correct material is ordered and delivered to the site.

PRIMARY DUTIES include but not limited to:

• Understand the scope work requested by customers and then schedule field technicians for assigned work.
• Provide timely status updates to customers.
• Gather deliverables.
• Document installation notes and job progress.
• Verifying technician check in and check out.
• Participate in team calls with updates.
• Strive to understand budgets and contracts in place with assigned customers.
• Close out work orders and prepare for billing.
• Obtain vendor invoices in a timely manner.
• Meet metrics related to margin, start times, project deadlines and invoicing deadlines.
• Develop strong business relationships with customers and field technicians.
• Work with customer's internal software system as applicable.

COMPETENCIES:

• IT project experience preferred.
• Network engineering experience preferred.
• Experience utilizing Excel/ Jira/ Smartsheets to track projects.
• Possess a strong drive for success.
• Ability to make independent decisions.
• Flexible and able to embrace change.
• Strong phone skills/communication – will spend a considerable time on the phone.
• Travel will be minimal...occasional travel to visit one or two installs.
• Strong keyboarding skills, Word, Excel.
• Must have excellent organizational skills.

REQUIRED EDUCATION & EXPERIENCE REQUIRED:

• 2-3 years' experience in a project environment.
• Multi-task in a fast-paced environment and have the ability to think outside of the box.
• Basic understanding of network engineering.