Program Manager/ Chief of Staff

ESP Engineered; Hyderabad; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

ESP Engineered in Hyderabad is seeking a highly structured PMO Lead with over 5 years of experience to build and manage their Project Management Office. This role serves as the bridge between technology, data engineering, and ad operations, overseeing digital AdTech platform migrations, analytics integrations, and campaign operations frameworks.

The successful candidate will establish PMO frameworks, standardize templates for project roadmaps, and ensure all projects meet company benchmarks while maintaining compliance with ISO/IEC 27001 standards.

Qualifications

• 5+ years of experience in PMO or project management within AdTech.
• Proficiency in Agile/Scrum methodologies.
• Expert-level organizational skills with effective stakeholder communication.

Responsibilities

• Establish and improve PMO frameworks for AdTech products.
• Oversee delivery of high-stakes AdTech initiatives.
• Act as a central hub for project status and insights.

Skills

Project Management

Agile/Scrum Methodologies

Communication

Risk Assessment

Data Analysis

Education

PMP, Prince2, or Agile/Scrum Master certification

Tools

Jira

Confluence

Asana

Monday.com

Smartsheet

Job description

We are seeking a highly structured, strategic, and experienced PMO Lead with 5+ years of experience to build, mature, and run our Project Management Office. In this role, you will be the bridge between technology, data engineering, and ad operations. You will oversee a portfolio of digital AdTech platform migrations, analytics integrations, and campaign operations frameworks, ensuring all projects align with company benchmarks, client timelines, and maximum operational efficiency.

Key Responsibilities:

1. Governance & Process Standardization

• Establish, maintain, and continuously improve PMO frameworks, agile methodologies, and governance models tailored for AdTech product development and data operations pipelines.
• Standardize templates for project roadmaps, resource tracking, and operational KPIs specific to publisher yield optimization and programmatic setups.
• Oversee the end-to-end delivery of high-stakes AdTech initiatives (e.g., DSP/SSP migrations, Header Bidding implementations, custom analytics dashboard deployments, and Tag Management architectures).
• Align cross-functional dependencies across Data Engineering, Client Success, Campaign Management, and Ad Ops teams.
• Ensure risk-mitigation frameworks are active to prevent scope creep, campaign delivery delays, or data discrepancies.
• Track and manage team capacities across dynamic client demands, implementing systems to optimize utilization without risking project burnout.
• Facilitate data-driven capacity planning for technical roles handling platforms like Snowflake, GA4, Google Ad Manager (GAM), and core programmatic wrappers.

4. Stakeholder Communication & Reporting

• Act as a central hub of truth, presenting clear metrics-driven dashboards on project status, ROI tracking, and execution bottlenecks to executive leadership and key account leads.
• Ensure clear alignment during Site Onboarding, Migrations, and Business Reviews (HBRs/QBRs).

5. Management Certifications & Tooling:

• Proficiency in Agile/Scrum methodologies; hands‑off expertise with project governance tools (e.g., Jira, Confluence, Asana, Monday.com, or Smartsheet).
• PMP, Prince2, or Agile/Scrum Master certification is highly preferred.
• Expert‑level organizational, communication, and risk assessment skills.

Shift Timings: Us- Shift.

Information Security & ISO 27001 Compliance

Security is at the heart of everything we do. In this role, you will be strictly required to uphold our Information Security Management System (ISMS) policies in alignment with ISO/IEC 27001 standards. Responsibilities include safeguarding sensitive asset data, completing mandatory security awareness training, reporting potential security incidents or vulnerabilities immediately, and ensuring that daily operations comply with our rigorous data protection protocols.