Ad Operations Lead

Acceline Digital Media; Kalyani Nagar; On-site; INR 1,200,000 - 2,800,000; Full time

Job summary

Acceline Digital Media is seeking an experienced AdTech Lead/SME to oversee day-to-day Ad Operations and act as the primary SME for AdTech platforms and processes. The role involves troubleshooting complex campaign issues, leading a team, and driving operational excellence across campaigns.

The ideal candidate combines strong technical background with leadership skills, ready to mentor staff and collaborate with internal and external stakeholders to ensure timely, compliant, and optimized ad

Qualifications

• Strong hands-on experience in Ad Operations and AdTech platforms.
• Ability to troubleshoot campaign delivery, ad serving, and technical issues.
• Proven leadership and ability to mentor teams and manage stakeholders.

Responsibilities

• Lead and oversee day-to-day Ad Operations activities and ensure smooth campaign execution.
• Act as SME for AdTech platforms, tools, and processes.
• Troubleshoot complex campaign delivery, ad serving, and technical issues.
• Ensure campaigns are launched, monitored, and optimized as per requirements.
• Drive process improvements and operational excellence across Ad Operations.
• Coordinate with internal teams and external stakeholders for successful delivery.
• Monitor KPIs, SLAs, and quality standards to drive performance.
• Identify gaps and implement scalable solutions to improve efficiency.
• Mentor and support team members on AdTech processes and best practices.
• Ensure adherence to established processes and quality standards.

Skills

AdTech expertise

Campaign management

Lead / SME

Stakeholder management

Mentoring team

Education

BE/B.Tech/MCA

Job description

We are looking for an experienced AdTech Lead / SME with strong expertise in the digital advertising ecosystem and hands-on experience in Ad Operations. The ideal candidate should have a strong technical background, proven leadership experience, and the ability to manage complex AdTech processes, troubleshoot campaign-related issues, and drive operational excellence.

The candidate will act as a Subject Matter Expert (SME) for AdTech platforms and processes while leading day-to-day Ad Operations activities and collaborating with internal and external stakeholders.

Key Responsibilities

• Lead and oversee day-to-day Ad Operations activities and ensure smooth campaign execution.
• Act as the primary Subject Matter Expert (SME) for AdTech platforms, tools, and processes.
• Troubleshoot complex campaign delivery, ad serving, and technical issues.
• Ensure campaigns are launched, monitored, and optimized as per requirements.
• Drive process improvements and operational excellence across Ad Operations.
• Coordinate with internal teams and external stakeholders to ensure successful campaign delivery.
• Monitor operational performance against defined KPIs, SLAs, and quality standards.
• Identify operational gaps and implement effective solutions to improve efficiency and delivery.
• Mentor, guide, and support team members on AdTech processes and best practices.
• Ensure adherence to established processes, quality standards, and operational best practices.
• Provide technical and operational guidance to the team for complex campaign-related issues.
• Support continuous improvement initiatives and contribute to the development of scalable Ad Operations processes.

Key Requirements

Mandatory Qualifications

• BE, B.Tech, or MCA degree.
• Minimum 5 years of hands-on experience in the AdTech industry.
• Candidates must currently hold a designation such as Lead, Team Lead, SME, or equivalent on their official employment records.
• Candidates with only unofficial, acting, or informal lead responsibilities will not be considered.

Essential Skills

• Excellent verbal and written communication skills.
• Strong technical background with the ability to understand and troubleshoot AdTech platforms and processes.
• Deep understanding of:
  
  • Digital advertising ecosystem
  • Ad serving technologies
  • Programmatic advertising
  • Campaign management
  • Campaign optimization
  • Ad Operations
• Strong stakeholder management and cross-functional collaboration skills.
• Ability to handle complex technical and operational challenges independently.
• Strong analytical, problem-solving, and decision-making abilities.
• Demonstrated ability to lead, mentor, and support team members.

Ideal Candidate

The ideal candidate is an experienced AdTech professional currently working in a Lead, Team Lead, SME, or equivalent capacity, with strong hands-on expertise in Ad Operations and a solid understanding of digital advertising technologies. The candidate should be comfortable handling complex issues, managing stakeholders, mentoring team members, and driving operational improvements.

Why Join Us?

• Opportunity to work on AdTech and digital advertising operations.
• Exposure to complex campaign management and programmatic advertising processes.
• Opportunity to take ownership of operational excellence and process improvement.
• Collaborative environment with opportunities to mentor and lead a team.