PMO Analyst

DHR Holding India; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

DHR Holding India is seeking a PMO Analyst to support project governance, reporting, forecasting, and continuous improvement for a global Life Sciences SaaS portfolio. This onsite Bangalore role partners with project teams and Finance across regions to ensure trusted data and delivery discipline.

You will help standardize processes, maintain dashboards, and apply AI tools to enhance productivity and reporting quality across Agile, Waterfall and Hybrid delivery models.

Qualifications

• 2-3 years of experience in PMO, governance, or delivery operations.
• Experience with AI-enabled or automation tools for reporting and data quality.
• Familiarity with Agile, Waterfall and Hybrid delivery models, and audit readiness.

Responsibilities

• Support planning, coordination, tracking, and closure of multiple SaaS implementation projects.
• Coordinate project governance routines: status reports, meetings, actions, and milestones.
• Maintain project and portfolio reporting: status, budget, effort, resources, risks, and health.
• Assist forecasting and financial tracking, monitor variances, flag risks for management review.
• Collaborate with leaders, Project Managers, teams and Finance for consistent governance and reporting.
• Define and analyze project health using established metrics and reporting processes.
• Support PMO operations by improving templates, routines, and audit records with AI-enabled workflows.

Skills

Project governance

Data analysis

Excel

Reporting

Delivery methodologies

AI tools

Stakeholder coordination

Education

Project management certification (PMP/PRINCE2)

Tools

Smartsheet

Microsoft Project

Power BI

Jira

Confluence

Tableau

Job description

Job Summary

PMO Analyst supports project governance, reporting, forecasting, data quality, audit readiness, and continuous improvement across a global portfolio of Life Sciences software-as-a-service implementation projects. This internal-facing role helps establish consistent ways of working, maintain trusted project data, strengthen delivery discipline, and apply artificial intelligence tools and agents to improve Project Management Office productivity and reporting quality.

This position is located onsite in Bangalore, India, and is part of the Global Professional Services team. The role will report to a Professional Services leader and partner closely with Project Managers, implementation teams, and Finance across regions and time zones.

In this role, you will have the opportunity to

• Support the planning, coordination, tracking, and closure of multiple concurrent software-as-a-service implementation projects by maintaining accurate project plans, actions, RAID logs, milestone records, and delivery documentation.
• Coordinate project governance routines, including status reporting, meeting preparation, action and decision follow-up, milestone tracking, documentation reviews, and adherence to standard delivery processes across Agile, waterfall, and hybrid delivery models.
• Maintain project and portfolio reporting by tracking delivery status, milestones, budget consumption, effort information, resourcing, utilization, risks, governance compliance, and overall delivery health.
• Support project forecasting and financial tracking by compiling and validating project inputs, monitoring variances against plan, and highlighting potential timeline, resource, billing, or revenue forecast risks for management review.
• Partner with Professional Services leaders, Project Managers, implementation teams and finance to support consistent project governance, reporting, communication and delivery coordination across global teams.
• Define, maintain and analyze project health information using established metrics and reporting processes, identify trends or data gaps, and escalation delivery concerns to the appropriate project or leadership owner.
• Support PMO operations by maintaining and improving established templates, reporting methods, governance routines, audit records, and standard work, using approved AI-enabled tools and automated workflows to improve data quality and process efficiency.

Requirements

• 2-3 years of experience supporting a Project Management Office, project coordination, delivery operations, or Professional Services team in a software, technology, consulting, or similar environment.
• Proficiency in Microsoft Excel and reporting tools, including the ability to use tools to analyze project data, identify trends, maintain data quality, and present insights clearly.
• Working knowledge of Agile, waterfall, and hybrid project delivery methodologies, with experience supporting governance, reporting, audit checks, or project health tracking.
• Experience using AI-enabled or automation tools to improve reporting, data quality, analysis, or administrative workflows.
• The role works with global stakeholders and may occasionally require flexibility to participate in meetings outside standard local working hours.

Qualifications

• A relevant project management, governance, Agile, or operational excellence certification or formal training, such as Certified Associate in Project Management, PRINCE2 Foundation, Agile or Scrum, or Lean Six Sigma.
• Project management, resource planning, customer relationship management, professional services automation, reporting, or collaboration platforms such as Smartsheet, Microsoft Project, Power BI, Jira, Confluence, Salesforce, NetSuite OpenAir, or Tableau.
• Life Sciences software implementation or regulated delivery environments, including BioPharma, Good Practice requirements, laboratory information management systems, electronic laboratory notebooks, software-as-a-service platforms, or cloud-based informatics solutions.
• Experience creating automated workflows or AI-enabled agents to support reporting, analysis, or data quality activities.

Travel, Motor Vehicle Record & Physical/Environment Requirements

• Ability to travel domestically and internationally up to 5% including occasional overnight travel.