Planning & Installation Professional

Blue Star; India; Sur place; INR 450 000 - 750 000; Plein temps

Résumé du poste

Blue Star is seeking an experienced professional in India to oversee planning installations and dealer-training programs. The role emphasizes ensuring installation quality, timely completion of major projects, and strong coordination with sales for profitability.

You will develop dealer teams on new products, manage communications with customers, and coordinate documentation, spares support, and pre-commissioning feedback for product improvements.

Responsabilités

• Organize training programs on Planning Installation for all new dealers.
• Maintain profitability as per the costing furnished by sales team.
• Handle all major projects and complete within agreed timelines.
• Visit all dealer jobs periodically and maintain installation quality per standards.
• Train and develop the dealer team on all new products introduced.
• Maintain good PR with key customers during installation and collect satisfaction letters.
• Provide cost variance reports for major jobs executed.
• Release timely work orders to dealers on NAD / Key customer jobs.
• Submit necessary documentation and bills to customers and facilitate timely collection.
• Furnish feedback on product quality to Product Managers and suggest improvements.
• Support Channel Partners with necessary spares during pre-commissioning failures.
• Prepare pre-commissioning failure reports to Quality / Factory and secure necessary credits.
• Claim insurance on damaged machines and follow up for settlements.
• Ensure credits for spares issues during pre-commissioning failures from factory.
• Resolve escalations promptly to avoid delays

Description du poste

Responsibilities

• Organize training programs on Planning Installation for all new dealers.


• Maintain the profitability as per the costing furnished by sales team


• Handle all major projects and complete within the agreed timelines


• Visit all dealer jobs periodically and maintain the quality of Installation as per the standards


• Train and develop the dealer team on all new products introduced


• Maintain good PR with all key customers during the installation stage and collect satisfaction letters.


• Provide the necessary cost variance reports for all major jobs executed


• Release timely work orders to dealers on NAD / Key customer jobs


• Submit necessary documentations and bills to customers and facilitate timely collection


• Furnish continuous feedback on the product quality to the Product Managers and contribute for improvement


• Support Channel Partners with necessary spares during the pre commissioning failures


• Prepare pre commissioning failure reports to Quality / Factory and get necessary credit to branch


• Claim timely insurance on damaged machines delivered at warehouse/sites and follow up for necessary settlement


• Ensure to get credits for spares issues during pre-commissioning failure from factory


• Ensure there are no escalations, in case of any escalations resolve the same at earliest