Planning & Installation Professional

Blue Star; Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Blue Star in Hyderabad is seeking an Installation & Training professional to organize training programs for new dealers and ensure installation quality meets standards. You will oversee major projects, manage timelines, and collaborate with sales on costing and profitability.

You will train dealer teams, maintain customer relationships during installation, and handle documentation, billing, and timely collections while supporting spares during pre-commissioning and post-installation processes.

Responsibilities

• Organize training programs on Planning Installation for all new dealers.
• Maintain profitability as per costing furnished by sales team.
• Handle major projects and ensure completion within agreed timelines.
• Visit dealer jobs periodically and maintain installation quality per standards.
• Train and develop dealer teams on all new products introduced.
• Maintain good PR with key customers during installation and collect satisfaction letters.
• Provide cost variance reports for major jobs executed.
• Release timely work orders to dealers on NAD / Key customer jobs.
• Submit documentation and bills to customers and facilitate timely collections.
• Furnish feedback on product quality to Product Managers for improvements.
• Support channel partners with necessary spares during pre-commissioning failures.
• Prepare pre-commissioning failure reports to Quality / Factory and obtain necessary credits.

Job description

Job Description

• Organize training programs on Planning Installation for all new dealers.
• Maintain the profitability as per the costing furnished by sales team
• Handle all major projects and complete within the agreed timelines
• Visit all dealer jobs periodically and maintain the quality of Installation as per the standards
• Train and develop the dealer team on all new products introduced
• Maintain good PR with all key customers during the installation stage and collect satisfaction letters.
• Provide the necessary cost variance reports for all major jobs executed
• Release timely work orders to dealers on NAD / Key customer jobs
• Submit necessary documentations and bills to customers and facilitate timely collection
• Furnish continuous feedback on the product quality to the Product Managers and contribute for improvement
• Support Channel Partners with necessary spares during the pre commissioning failures
• Prepare pre commissioning failure reports to Quality / Factory and get necessary credit to branchli>
• Claim timely insurance on damaged machines delivered at warehouse/sites and follow up for necessary settlement
• Ensure to get credits for spares issues during pre-commissioning failure from factory
• Ensure there are no escalations, in case of any escalations resolve the same at earliest