Physical Security and Safety Support Center Analyst

MitKat; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

MitKat in Bengaluru is seeking a Physical Security and Safety Support Center Analyst for its Global IT MNC client. The role is embedded within the security operations team and focuses on monitoring systems, triaging incidents, and providing investigative support to keep employees, visitors, and assets secure.

Responsibilities include processing badge and access requests, responding to alarms from access control and IP cameras, dispatching security and emergency staff, and assisting with system

Qualifications

• 1 year of experience in a high-tech or fast-paced environment.
• Familiarity with access control software and IP camera systems.
• Proficiency in GSuite, Excel, Word, and incident monitoring tools.
• Strong multitasking skills and ability to handle high-stress situations effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Process badge and access requests efficiently.
• Monitor and respond to alarms from access control and IP camera systems.
• Analyze global incidents and craft detailed intelligence reports.
• Dispatch security, facilities, and emergency personnel as needed.
• Support programming and troubleshooting of access control and camera systems.

Skills

Access control software

IP camera systems

GSuite/Office tools

Excel

Verbal & written communication

Tools

GSuite

Excel

Word

Incident monitoring tools

Job description

Job Description

MitKat is looking to hire a Physical Security and Safety Support Center Analyst for its Global IT MNC Client. This position will be an embedded position. As a Support Center Analyst, you ll be at the heart of our physical security operations. Your responsibilities will include monitoring security systems, triaging incidents, providing investigative support, and collaborating with teams across the organization to maintain a secure and safe environment for employees, visitors, and assets.

Key Responsibilities

• Process badge and access requests efficiently.
• Monitor and respond to alarms from access control and IP camera systems.
• Analyze global incidents and craft detailed intelligence reports.
• Dispatch security, facilities, and emergency personnel as needed.
• Support programming and troubleshooting of access control and camera systems.

Qualifications Skills (Required)

• Graduate with a minimum of 1-year experience in a high-tech or fast-paced environment.
• Familiarity with access control software and IP camera systems.
• Proficiency in GSuite, Excel, Word, and incident monitoring tools.
• Strong multitasking skills and ability to handle high-stress situations effectively.
• Excellent verbal and written communication skills.

Preferred (Good to Have)

• Attention to detail and strong organizational abilities.
• Ability to train others and work independently.
• Proficient in compiling and analyzing data.
• Good grammar and clarity in both verbal and written communication.

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