Pharmacy Patient Care Coordinator

Allegis Group; Karnataka; On-site; INR 300,000 - 500,000; Full time

Job summary

Allegis Group is seeking a candidate for a US Healthcare Voice Process role based in Karnataka. You will handle inbound calls, verify insurance benefits, assist with patient enrollment, and support enrollment and eligibility processes.

The role requires coordination with providers, patients, and specialty pharmacies to ensure smooth patient care and reimbursement programs. The ideal candidate will have 2-4 years of relevant experience, strong communication, and meticulous documentation skills,

Qualifications

• 2-4 years of relevant experience in US Healthcare Voice Process.
• Experience handling inbound calling in healthcare operations.
• Strong communication and customer service skills.
• Excellent attention to detail and documentation accuracy.
• Ability to navigate multiple systems and applications efficiently.

Responsibilities

• Handle inbound calls within the US Healthcare process.
• Perform insurance verification and benefits investigation.
• Assist with patient enrollment and support services.
• Process patient applications and verify eligibility.
• Coordinate with healthcare providers, patients, and specialty pharmacies.
• Support patient care and reimbursement programs.
• Maintain accurate documentation and case records.

Skills

US Healthcare Voice Process experience

Inbound calling in healthcare

Communication skills

Attention to detail

Multisystem navigation

Job description

Role & responsibilities

• Handling inbound calls within the US Healthcare process.
• Insurance verification and benefits investigation.
• Patient enrollment and support services.
• Processing patient applications and eligibility verification.
• Coordinating with healthcare providers, patients, and specialty pharmacies.
• Supporting patient care and reimbursement programs.
• Maintaining accurate documentation and case records.

Preferred candidate profile

• 2- 4 years of relevant experience in US Healthcare Voice Process.
• Experience handling inbound calling in healthcare operations.
• Strong communication and customer service skills.
• Excellent attention to detail and documentation accuracy.
• Ability to navigate multiple systems and applications efficiently.