Pharmacy Assistant

Apollo Pharmacy; Chittoor; On-site; INR 150,000 - 240,000; Full time

Benefits offered by this job

Competitive pay

Attractive incentives

Job summary

Apollo Pharmacy is seeking a Pharmacy Assistant / Pharmacy Aide to support the pharmacist in dispensing medications and ensuring accurate billing at the counter. The role involves counseling patients, handling home delivery orders, stock management, and maintaining documentation in a fast-paced retail pharmacy environment.

The candidate should have a non-pharmacy qualification with relevant pharmacy retail experience and be able to perform unit-level verification, cash handling, and basic

Qualifications

• Eligibility for candidates with Non-Pharmacy qualification with relevant Pharmacy Retail experience.

Responsibilities

• Assist the Pharmacist in dispensing drugs according to a prescription.
• Cross-check issued medicines with the bill for patient name, item names, quantity, expiry and acknowledge the bill.
• Check stock availability and raise the indent for stock based on availability.
• Counsel patients on health, drug reactions, and maintain good relations with customers/doctors.
• Maintain the free home delivery register and follow-up medicines deliveries to customers on time.
• Handle cash at the billing counter when required.
• Store drugs under proper refrigeration and security conditions.

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in‑house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor.

• Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill.
• Check the availability of stock in the pharmacy and raise the indent for the stock based on availability.
• Customer Service – counsel the patients/customers on health, reaction of medicines, and maintain good relations with customers/doctors.
• Maintain the free home delivery register and follow‑up the medicines deliveries to customers in time.
• Handle all inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Handle patient queries and issues concerning drug therapy and drug information.
• Handle cash at the billing counter as and when required.
• Cold Chain Management – store drugs under proper refrigeration and security conditions.
• Prepare bills in computer and collect the cash. Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer.
• Inventory Management & Sales – enter stocks in computer and take the printout of receipt from stores (RS) for cross‑checking with items issue list from stores based on stock availability.
• Import or export stock from nearby pharmacies through BT (Branch Transfers). If stock is not available at nearby pharmacies, communicate with the DC – in charge and visit the DC to collect necessary stock based on urgent needs.
• Maintain records for non‑stock items and follow‑up.
• Ensure 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week.
• Daily rack‑wise verification of fast‑moving items.
• Ensure shift hand‑over and take‑over before leaving the work area.
• Focus on sales and strive to attain the pharmacy target.
• Perform any other job assigned by the in‑charge as per exigencies of work.

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives.

Qualifications

Eligibility for candidates with Non‑Pharmacy qualification with relevant Pharmacy Retail experience ONLY.