Pharmacy Assistant

Apollo Pharmacy; Tipaturu; On-site; INR 167,000 - 279,000; Full time

Job summary

Apollo Pharmacy in India seeks a Pharmacy Assistant / Pharmacy Aide to support the Pharmacist in dispensing medicines per prescriptions, arrange substitutes from in-house pharmacies, and ensure accurate billing and stock control.

Responsibilities include patient counseling, free home delivery coordination, cash handling at the counter, and maintaining proper cold chain storage. The role emphasizes stock accuracy and sales focus.

Qualifications

• Assist the Pharmacist in dispensing drugs according to prescriptions.
• Cross-check medicines with bills for patient name, items, quantity and expiry.
• Handle inbound calls focusing on drug information and patient counselling.
• Maintain stock records and ensure 100% stock tally.

Responsibilities

• Counsel patients/customers on health and medicines.
• Maintain free home delivery register and follow up deliveries.
• Handle cash at billing counter when required.
• Ensure proper refrigeration and storage of drugs.
• Focus on sales and meet pharmacy targets.
• 10 Maintain shift handover at end of the shift.

Skills

Pharmacy assistance

Customer service

Stock management

Billing & cash handling

Drug information counselling

Tools

Billing software

Inventory management system

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor.

In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription.

Substitution of medicines is to be consulted with the doctor Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock.

Customer Service

To counsel the patients /customers on health, the reaction of medicines.

To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time.

Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information.

Handle cash in billing counter as and when required.

Cold Chain Management

Storing the drugs under proper conditions of refrigeration and security To prepare bills in computer and collect the cash.

Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer

Inventory Management & Sales

• To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability
• If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers)
• If a stock is not available at near pharmacies, directly communicating with DC – in charge and visiting the DC and collecting the necessary stock with the period based on the emergency
• To maintain the record for no stock items and follow-up the same
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week
• Daily rack wise verification of fast-moving items
• Ensure shift hand-over and take-over is given before leaving the work area
• Focus on sales and strive to attain the target of the pharmacy
• Perform any other job assigned by the in-charge as per exigencies of work

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives.

NOTE: Eligibility for candidates with Non- Pharmacy qualification with relavant Pharmacy Retail experience ONLY.