Pharmacy Assistant

Apollo Pharmacy; Salem; On-site; INR 167,000 - 223,000; Full time

Benefits offered by this job

Competitive pay

Attractive incentives

Job summary

Apollo Pharmacy in Salem, Tamil Nadu, seeks a Pharmacy Assistant / Pharmacy Aide to support dispensing under the pharmacist. You will counsel patients, handle inbound calls, and assist with home deliveries.

You will manage stock, assist billing, ensure cold-chain storage, verify items against bills and expiry, and liaise with doctors on substitutions. Prior pharmacy retail experience is preferred.

Qualifications

• Assist the Pharmacist in dispensing drugs per prescription.
• Counsel patients on health and medicines.
• Maintain stock, verify expiry and batch numbers.
• Handle home delivery orders and patient inquiries.
• Process cash at the billing counter.

Responsibilities

• Counsel patients on health and medicines.
• Maintain good relations with customers/doctors and support home delivery.
• Ensure accurate stock records and bill verification.
• Assist in billing and cash handling as needed.
• Support inventory management and sales targets.

Skills

Customer service

Stock management

Cash handling

Drug information

Tools

Billing software

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor.

In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription.

Substitution of medicines is to be consulted with the doctor Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock.

Customer Service

To counsel the patients /customers on health, the reaction of medicines.

To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time.

Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information.

Handle cash in billing counter as and when required.

Cold Chain Management

Storing the drugs under proper conditions of refrigeration and security To prepare bills in computer and collect the cash.

Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer

Inventory Management & Sales

• To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability
• If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers)
• If a stock is not available at near pharmacies, directly communicating with DC – in charge and visiting the DC and collecting the necessary stock with the period based on the emergency
• To maintain the record for no stock items and follow-up the same
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week
• Daily rack wise verification of fast-moving items
• Ensure shift hand-over and take-over is given before leaving the work area
• Focus on sales and strive to attain the target of the pharmacy
• Perform any other job assigned by the in-charge as per exigencies of work

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives.

NOTE: Eligibility for candidates with Non- Pharmacy qualification with relavant Pharmacy Retail experience ONLY.