Pharmacy Assistant

Apollo Pharmacy; Mysuru; On-site; INR 150,000 - 210,000; Full time

Job summary

Apollo Pharmacy is seeking a Pharmacy Assistant / Pharmacy Aide to assist the pharmacist in dispensing medications, manage stock, and ensure smooth day-to-day operations in a busy retail pharmacy. You will counsel patients, handle home delivery orders, and assist with cash handling at the billing counter.

Responsibilities include verifying medicines, coordinating with doctors for substitutions, maintaining cold chain storage, and ensuring accurate billing and stock records.

Qualifications

• Assist the Pharmacist in dispensing medicines as per prescriptions.
• Eligibility for candidates with non-pharmacy qualification but relevant pharmacy retail experience.

Responsibilities

• Assist the Pharmacist in dispensing drugs according to prescriptions.
• Consult with doctors on medicine substitutions when required.
• Cross-check issued medicines with patient bill for name, items, quantity, expiry.
• Check stock availability and raise indent for shortages.
• Maintain free home delivery register and follow up deliveries.
• Handle inbound calls on drug information, counseling, and delivery queries.
• Prepare bills on computer and handle cash at billing counter.
• Store drugs under proper refrigeration and ensure cold chain compliance.
• Enter stock in computer and verify with stores’ receipts.
• Ensure 100% stock tally across categories twice weekly.
• Focus on sales targets for the pharmacy.

Skills

Customer service

Stock management

Cash handling

Pharmacy operations

Drug information

Patient counseling

Tools

Billing software

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor.

In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription.

Substitution of medicines is to be consulted with the doctor Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock.

Customer Service

To counsel the patients /customers on health, the reaction of medicines.

To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time.

Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information.

Handle cash in billing counter as and when required.

Cold Chain Management

Storing the drugs under proper conditions of refrigeration and security To prepare bills in computer and collect the cash.

Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer

Inventory Management & Sales

• To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability
• If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers)
• If a stock is not available at near pharmacies, directly communicating with DC – in charge and visiting the DC and collecting the necessary stock with the period based on the emergency
• To maintain the record for no stock items and follow-up the same
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week
• Daily rack wise verification of fast-moving items
• Ensure shift hand-over and take-over is given before leaving the work area
• Focus on sales and strive to attain the target of the pharmacy
• Perform any other job assigned by the in-charge as per exigencies of work

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives.

NOTE: Eligibility for candidates with Non- Pharmacy qualification with relavant Pharmacy Retail experience ONLY.