Pharmacy Assistant

Apollo Pharmacy; Tirupati; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Job summary

Apollo Pharmacy invites applications for Pharmacy Assistant / Pharmacy Aide to support the Pharmacist in dispensing and patient service in our store. You will handle stock checks, billing, and customer counseling to ensure accurate prescriptions and timely home delivery.

Key responsibilities include inventory management, cash handling, and maintaining compliance with storage and documentation standards while driving pharmacy sales targets.

Qualifications

• Eligibility for candidates with Non-Pharmacy qualification with relevant Pharmacy Retail experience ONLY.
• Prior exposure to pharmacy retail operations is preferred.
• Willingness to learn and work in a fast-paced environment.

Responsibilities

• Assist the Pharmacist in dispensing drugs according to prescriptions.
• Cross check medicines with bills for patient name, items, quantity, expiry.
• Check stock availability and raise indent for stock.
• Counsel patients on health and medicines; maintain good relations with customers/doctors.
• Maintain home delivery register and follow up deliveries.
• Handle inbound calls focused on drug information and patient education.
• Handle cash at billing counter as required.
• Ensure cold chain storage for drugs.
• Prepare bills and verify item details before entry.
• Inventory management and stock transfers as needed.
• Ensure accurate stock tally and shift handover.
• Focus on sales to meet pharmacy targets.
• Perform any other duties assigned by in-charge.

Skills

Customer service

Stock management

Cash handling

Pharmacy operations

Prescription handling

Education

Non-Pharmacy qualification with relevant Pharmacy Retail experience

Job description

PHARMACY ASSISTANT / PHARMACY AIDE

Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in‑house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor.

• Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill.
• Check the availability of stock in the pharmacy and raise the indent for the stock based on availability.
• Customer Service – counsel the patients/customers on health, reaction of medicines, and maintain good relations with customers/doctors.
• Maintain the free home delivery register and follow‑up the medicines deliveries to customers in time.
• Handle all inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Handle patient queries and issues concerning drug therapy and drug information.
• Handle cash at the billing counter as and when required.
• Cold Chain Management – store drugs under proper refrigeration and security conditions.
• Prepare bills in computer and collect the cash. Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer.
• Inventory Management & Sales – enter stocks in computer and take the printout of receipt from stores (RS) for cross‑checking with items issue list from stores based on stock availability.
• Import or export stock from nearby pharmacies through BT (Branch Transfers). If stock is not available at nearby pharmacies, communicate with the DC – in charge and visit the DC to collect necessary stock based on urgent needs.
• Maintain records for non‑stock items and follow‑up.
• Ensure 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week.
• Daily rack‑wise verification of fast‑moving items.
• Ensure shift hand‑over and take‑over before leaving the work area.
• Focus on sales and strive to attain the pharmacy target.
• Perform any other job assigned by the in‑charge as per exigencies of work.

Compensation & Benefits

This job is on company rolls offering competitive pay, benefits and attractive incentives.

Qualifications

Eligibility for candidates with Non‑Pharmacy qualification with relevant Pharmacy Retail experience ONLY.