Pharma Telecaller

Chemist Box Private Limited; Patna; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

Paid Leave (CL)

Job summary

Chemist Box Private Limited is a growing pharmacy chain in Bihar with 20–24 stores and an online offering. We are seeking a Pharma Telecaller in Patna to handle calls for the online store, confirm orders, and assist customers with queries, availability, and delivery updates.

Responsibilities include coordinating with stores, warehouses and delivery teams, maintaining daily call and order reports, and delivering strong customer service to meet targets while using Hindi and basic English.

Qualifications

• Good communication skills in Hindi & basic English.
• Basic computer & MS Excel knowledge.
• Minimum 1 year of tele calling/customer support experience preferred.
• Paid Leave (CL).

Responsibilities

• Handle customer calls for the online store.
• Take, confirm, and follow up on customer orders.
• Assist customers with product queries, orders, availability, and delivery updates.
• Coordinate with store, warehouse & delivery teams.
• Maintain daily call/order reports.
• Provide good customer service and achieve assigned targets.

Skills

Hindi language

Basic English

Communication skills

MS Excel

Tools

MS Excel

Job description

Chemist Box is the most trusted pharmacy chain in Bihar. Genuine medicines andquality health care products and devicesat the best price.

Job Description

About Chemist Box Private Limited:

Chemist Box Private Limited is a growing multi-outlet retail pharmacy chain based in Bihar, currently operating around 20–24 physical stores with a strong expansion plan. The company also operates its online store, serving customers through online orders and delivery services.

Location: Patna

Position:Pharma Telecaller

Job Responsibilities:

• Handle customer calls for the online store.
  
• Take, confirm, and follow up on customer orders.
  
• Assist customers with product-related queries, orders, availability, and delivery updates.
  
• Coordinate with store, warehouse & delivery teams.
  
• Maintain daily call/order reports.
  
• Provide good customer service and achieve assigned targets.
  

Requirements

Requirements:

• Good communication skills in Hindi & basic English.
  
• Basic computer & MS Excel knowledge.
  
• Minimum 1 years of experience in tele calling/customer support experience preferred.
  
• Paid Leave (CL)