Pharma Telecaller

Chemist-Box-Private-Limited; Patna; On-site; INR 134,000 - 234,000; Full time

Benefits offered by this job

Paid Leave (CL)

Job summary

Chemist Box Private Limited, Patna-based pharmacy chain, is seeking a Pharma Telecaller to handle incoming calls for the online store, take and verify orders, and provide product information.

You will coordinate with stores, warehouse and delivery teams, maintain daily reports, and strive to meet assigned targets. Excellent Hindi communication and basic English along with MS Excel skills are preferred; 1 year of telecalling experience is desirable.

Qualifications

• Fluent in Hindi with basic English communication.
• Basic computer skills and MS Excel knowledge.
• At least 1 year in telecalling or customer support preferred.

Responsibilities

• Handle customer calls for the online store.
• Take, confirm, and follow up on customer orders.
• Assist customers with product queries, orders, availability, and delivery updates.
• Coordinate with store, warehouse & delivery teams.
• Maintain daily call/order reports.
• Provide good customer service and meet targets.

Skills

Hindi communication

Basic English

MS Excel

Customer support

Tools

MS Excel

Job description

Chemist Box is the most trusted pharmacy chain in Bihar. Genuine medicines andquality health care products and devicesat the best price.

Job Description

About Chemist Box Private Limited:

Chemist Box Private Limited is a growing multi-outlet retail pharmacy chain based in Bihar, currently operating around 20–24 physical stores with a strong expansion plan. The company also operates its online store, serving customers through online orders and delivery services.

Location: Patna

Position:Pharma Telecaller

Job Responsibilities:

• Handle customer calls for the online store.
  
• Take, confirm, and follow up on customer orders.
  
• Assist customers with product-related queries, orders, availability, and delivery updates.
  
• Coordinate with store, warehouse & delivery teams.
  
• Maintain daily call/order reports.
  
• Provide good customer service and achieve assigned targets.
  

Requirements

Requirements:

• Good communication skills in Hindi & basic English.
  
• Basic computer & MS Excel knowledge.
  
• Minimum 1 years of experience in tele calling/customer support experience preferred.
  
• Paid Leave (CL)