Pharma Telecaller

Chemist Box Pvt. Ltd.; Patna; On-site; INR 134,000 - 234,000; Full time

Benefits offered by this job

Paid Leave (CL)

Job summary

Chemist Box Private Limited in Patna is seeking a Pharma Telecaller to handle customer calls for the online store, confirm orders, and coordinate with stores and warehouses. The role emphasizes customer service and meeting targets in a fast-paced retail pharma setting.

Candidates should have basic English, Hindi communication skills, and familiarity with MS Excel. Prior telecalling or customer support experience is preferred, with paid leave benefits included.

Qualifications

• Good communication skills in Hindi and basic English.
• Basic computer and MS Excel knowledge.
• Minimum 1 year of telecalling or customer support experience.
• Paid Leave (CL).

Responsibilities

• Handle customer calls for the online store.
• Take, confirm, and follow up on customer orders.
• Assist customers with product-related queries, orders, availability, and delivery updates.
• Coordinate with store, warehouse & delivery teams.
• Maintain daily call/order reports.
• Provide good customer service and achieve assigned targets.

Skills

Hindi

Basic English

Tools

MS Excel

Job description

Chemist Box is the most trusted pharmacy chain in Bihar. Genuine medicines andquality health care products and devicesat the best price.

Job Description

About Chemist Box Private Limited:

Chemist Box Private Limited is a growing multi-outlet retail pharmacy chain based in Bihar, currently operating around 20–24 physical stores with a strong expansion plan. The company also operates its online store, serving customers through online orders and delivery services.

Location: Patna

Position:Pharma Telecaller

Job Responsibilities:

• Handle customer calls for the online store.
  
• Take, confirm, and follow up on customer orders.
  
• Assist customers with product-related queries, orders, availability, and delivery updates.
  
• Coordinate with store, warehouse & delivery teams.
  
• Maintain daily call/order reports.
  
• Provide good customer service and achieve assigned targets.
  

Requirements

Requirements:

• Good communication skills in Hindi & basic English.
  
• Basic computer & MS Excel knowledge.
  
• Minimum 1 years of experience in tele calling/customer support experience preferred.
  
• Paid Leave (CL)