Performance Engineer - Customer Success Team

SmartHelio Sarl; India; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Employee Stock Ownership Plans (ESOPs)

Job summary

A climate-tech company in India seeks a Performance Engineer for the Customer Success Team. The ideal candidate will have 2-3 years of experience in solar performance engineering or O&M, with a solid understanding of plant management and operations. Responsibilities include managing ground staff and enhancing solar asset performance through data analytics. Join a mission-driven team focused on accelerating the energy transition, offering competitive salary and incentives.

Qualifications

• 2-3 years of experience as a Performance Engineer/O&M Engineer in solar PV.
• Experience in handling plant management issues.
• Ability to manage and mobilize ground staff effectively.
• Sound technical understanding of the entire solar/renewable value chain: financing, pre‑install, installation, post‑install mechanisms, etc.
• Ability to understand high‑level data analytics algorithms.
• Expert in verbal and written communication.
• Proficiency in collaboration tools and documentation tools such as MS Office, Google Docs, etc.

Skills

Performance Engineer experience

Technical understanding of solar/renewable value chain

Verbal and written communication

Data analytics understanding

MS Office proficiency

Collaboration tools experience

Tools

MS Office

Google Docs

Job description

Performance Engineer – Customer Success Team (India)

Location: Noida (India)

Experience: 2–3 years in Solar, Energy SaaS, or IPP (Performance Engineer/O&M Engineer)

Reports to: Global team under COO

Type: Full‑time

About SmartHelio

SmartHelio—known as the “Doctor of Solar Plants”—is a Swiss‑based, Y Combinator‑backed, B‑Corp‑certified climate‑tech company accelerating the energy transition. Our mission is simple: make every clean energy system last longer and perform better. Our award‑winning AI platform continuously monitors and diagnoses solar and battery assets to detect hidden faults, predict failures, and extend asset life by 5–10 years.

Qualifications

• 2–3 years of Performance Engineer/O&M Engineer experience in solar PV.
• Understanding and experience in handling day‑to‑day issues related to plant management and operations & maintenance.
• Proven experience in handling ground staff and effectively mobilizing them.
• Sound technical understanding of the entire solar/renewable value chain: financing, pre‑install, installation, post‑install mechanisms, etc.
• Ability to understand high‑level data analytics algorithms.
• Expert in verbal and written communication.
• Proficiency in collaboration tools and documentation tools such as MS Office, Google Docs, etc.

Why Join SmartHelio

• Work with a mission‑driven team accelerating the global energy transition.
• Be part of an AI‑driven innovation shaping the next phase of solar intelligence.
• Ownership and autonomy to define and execute your sales strategy.
• Collaborate directly with the CEO and global leaders in the solar ecosystem.
• Competitive salary + performance‑based incentives + ESOPs.