Payments Processing Analyst

Deutsche Bank; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Leave policy

Parental leave

Childcare reimbursement

Industry certifications sponsorship

EAP for you and family

Hospitalization insurance

Accident and life insurance

Health screening for 35+

Job summary

Deutsche Bank Bengaluru is seeking a Payments Processing Analyst to ensure accurate and timely processing of all payments, including cash-related investigations. You will coordinate with sending locations, maintain records, and support EOD processing under tight cut-off times.

The role requires a basic graduation, strong understanding of payments flow, and experience with SWIFT processes. Training and development opportunities are offered within a collaborative, regulatory-driven environment in

Qualifications

• Clear understanding of payments flow.
• Well versed with SWIFT risk and regulatory payments, SWIFT back office operation and operation risk.
• Proven ability to leverage AI tools to enhance productivity and optimize workflows.

Responsibilities

• Process items adhering to procedures and cut-off times.
• Carry out all end-of-day functions as per checklists and maintain records.
• Escalate issues to Supervisors and Managers as per escalation procedure.
• Prepare team MIS and training records as required.

Skills

Payments flow

SWIFT risk & regulatory payments

AI tools for productivity

Graduation in any stream

Education

Minimum Graduation

Job description

Payments Processing Analyst, NCT Location- Bangalore, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank’s internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders.

What we’ll offer you

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Processing Standards
• Process items adhering to procedures and cut-off times.
• Assist the team in the day to day operations.
• Liaise with the sending location in case of any clarification.
• Communicate to the team all process related clarifications received from the sending location.
• Collate data regarding process issues and communicate the same to the Manager.
• Carry out all the EOD functions as per checklists and maintain the relevant records.
• Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager.
• Maintain a record of all the relevant changes in procedural aspects
• Collate data regarding changes to the KOP and communicate the same to the Manager.
• Ensure training of new recruits as per the Training Module.
• To ensure proper backups are created within the department
• Escalation
• Escalate issues to supervisors and managers as per the escalation procedure.
• Keep Team Manager advised of the exceptional occurrences, to enable appropriate action..
• Ensure that all procedures laid down for process are adequately followed.
• Ensure compliance of internal regulations
• To elevate any process related ambiguities to their respective supervisors or manager for clarification
• Compliance
• To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development
• Business Opportunities
• To achieve the Job objectives set within the timelines agreed.
• Contribution to innovation.
• Contribute ideas with the objective of achieving excellence in service quality.
• Carry out the monthly departmental self-assessments, based on the checklists.
• Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions.
• Additional Responsibilities
• Ensure all amendments and or updates to the KOP are made on the defined timelines.
• Ensure training of new recruits as per the Training Module.
• Carry out tests or quizzes to assess the trainees
• Maintain all relevant training records.
• Assist the manager in preparation of various team related MIS

Your skills and experience

• Clear understanding of Payments flow
• Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk
• Minimum Graduation in any stream.
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information: https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.